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January 2024 by Anthony D
The people over at Pet Shield have always been great for me. Super helpful, accessible, understanding, responsive, transparent. If I didn't live in town I would still bring my cat here.
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December 2023 by James Colberg
Lovely experience as usual, they are so kind to pets and humans thatthey own! ?
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October 2023 by Maria Caserta
They take great care of my pets!
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September 2023 by Jaclyn S
I had a great experience with my two cats at Pet Shield and previously with my senior dog. The staff has been very helpful and they’re always so sweet. I would highly recommend.
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May 2023 by Renee M
Recently switched to Pet Shield to explore possible holistic methods & other opinions regarding my cat’s digestion/allergies. My cat’s sneezing which suddenly developed took top billing. From the inception of booking the apptmt & procuring information on costs/services/food brand availability, I was impressed. Drew was very patient, friendly & informative. The hospital is spacious & spotless & looks brand new. I was pleasantly surprised that cats have their own dedicated room! There’s the plug-ins with the pheromones to put kitties at ease & all posters & pamphlets targeted just towards felines. Alexis, the vet tech, is superb!! She was so thorough & explicit in obtaining & notating information, I thought to myself this rivals the intake I’ve had with my own MD apptmts! She was also wonderful in handling my cat & appears to be fearless (all the while naturally being conscientious to safety & not over-stressing my kitty). Dr. Turmenne is wonderful & very personable & was patient with all my questions. She laid a road map of what I need to focus on first in getting my cat back on track. I was given a sedative to use for my kitty for future visits, which was a first & I was happy for it. I wish I had received that with previous vet. I was happy to discover my cat’s special sensitivity food was in stock in both bag & canned versions. Checking out, Alexis automatically assisted me & my cat back to my car. The next day I received a call from Drew to check on my cat’s status. I inquired about a dental cleaning & the estimate was emailed to me & Alexis went through all details on the phone. Everything is done so seamlessly & with such a high level of attention to care. In my past experience, there were times I felt dogs may receive more focus but, Pet Shield makes me feel confident I made the right switch & they are actually cat-owners themselves & know how to handle them outside of their trade. And to report, my cat who vomits her food often despite the special diet, seems to be 95% better so far with the probiotic she received from Pet Shield. Very happy!
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May 2023 by Goldia Vargas
I wish I had become affiliated with Pet Shield years ago. The staff is wonderful. The facility is clean and I enjoy going there. The doctor is very informative and speaks so that completely understand what is going on.
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February 2023 by Jenna La Fontaine
My family has been coming here nearly 25 years. Love it.
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January 2023 by D C
Great, knowledgeable, caring office. Dr. Egan & Amy were great with my sick dog. Explained everything and took a lot of time with my dog. Felt very confident with their care.
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September 2022 by Doug Johnson
WOW...AMAZED!!! Brought my long hair kitty in for a shave on her back end (matted) which she DOES NOT LIKE having done. I purposely sat in the waiting room to avoid hearing her cry...heard the shaver but NOTHING from kitty??When they came out, I laughingly asked if they muzzled her. They said "nope, she was great". I went in and kitty was lying belly up and completely calm, while they showed me what came out of a simple cyst they found and expressed...I still can't believe how easy this visit was!THANK YOU Kaylee AND Alexis!!!!!!
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November 2021 by cynthia jassil
Truly compassionate and helped us to say good bye to our 18.5 year cat.
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November 2021 by ann w.
I feel the need to preface this post by saying- I next to never write reviews- Like EVER!!! Further, I'd like to note- I am not paid to post! This said, after recently taking a look at some of the comments posted I felt compelled to share my personal experiences with this hospital. I have been taking my dogs to this practice for over 17 years. I have used other veterinarians before so this lens is not one narrowed by lack of exposure to other groups.Gordie was the first dog I took to Pet Shield. Actually, Nicole, who was fostering Gordie, was taking him there after his rescue from St. Croix. I just figured this was the first and only vet he has been to so let's just try this out. On the AM of Gordie's scheduled neuter he had his very 1st seizure. I had never experienced anything like that! This began our VERY long road filled not only with medical needs but, despite all odds, a very long LIFE!When I tell you this would not have been possible without ALL of the staff there I mean from the kindness, gentleness and understanding of the intake staff and techs all the way to the DVM's who made calls to Universities, Specialists and pharmacists. At one point in his care Gordie's body was shutting down with the Great Dane sized doses of Phenobarb he was on. That medicine alone was no longer working for him. After calls across the country to brainstorm what treatment options were available and how to get these meds as inexpensively as possible (like a $500/month med they found for $70 that could be made just for Gordie and mailed to us) we finally found the "cocktail" combination which maintained his levels so he could live a Wonderful life for 14 years. And- that was all the way to the VERY VERY end of his life with his most humane, gentle and love in his send off.The staff and vet are not at all money grubbing! They have comparable schedule of rates as what other veterinarians charge. What I have found is other vets I have gone to who appear they are less expensive yet, force needless (billed) follow-ups and (additional) tests which aren't necessary. The team at pet shield are honest. They dialog with you if you want to share what your animal's lifestyle is and then they match the care accordingly.I have always felt educated while going through some very tough decisions and I have never felt misled! We have never done tests needlessly- they have been options. The only "needless tests" we have endured are because there are some blood panels which when you do the whole panel it is LESS expensive then doing the one or two tests which we need- which on their own would be MORE expensive. In the end the net effect is we actually have more information and baselines which is more helpful in the long run. Sometimes they "Highly suggest" certain tests but, an owner is still never forced or guilted. Because the team is so highly communicative, and because they truly champion education of the pet owners, one is able to make a sound decision in what direction to go for their animal.Last, but certainly not least, we are all loved! The animals are TRULY and EMPHATICALLY Loved. Dr. Shanley and Amy and so many of the staff shed heartfelt tears at the end of Gordie's life. This dog was all our dog and this also goes for ANY animal who comes through their door. The owner, staff and all who have ties to this particular hospital work with passion for the animals.I sincerely trust them!
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July 2021 by darna m.
I can't believe I'm doing an update to my update and I really don't take any pleasure in leaving bad reviews, but my senior dog became noticeably sick very quickly last week. I suspected I knew what the issue was (Idiopathic Vestibular Disease) and knew he needed to be seen - at least briefly - by a vet. Called the office at 4:30 and was told they were closing in half hour, wouldn't have time to see him, and to bring him to Central Veterinary Hospital. After hanging up the phone, I rage-exploded. As mentioned in previous reviews, I've been bringing my dog here since I adopted him in 2007. I live less than a five minute drive away. No one in the office could run out to the car and look at the dog? No? I would have paid for a look-over and then would have taken him to the hospital**, but just a "NO, WE'RE CLOSING"? RAGE RAGE RAGE. Between the callous way they spoke to me and the (previous review) making me stand outside in the dead of summer with my dog, I'm not bringing him back to Pet Shield, nor will I bring any future pet there, which is sad because I like the staff but enough to make up for this. ** Suggestion: They should really consider removing "hospital" from the name, since they aren't capable of providing urgent, short or long term care.
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June 2021 by Emili Spencer
We went to Pet Shield for the first time this weekend and they took such good care of my Willa Jean! Dr. Alvarez was very kind and knowledgeable and answered all of my questions. The techs were able to draw blood and clip nails on my high energy pup—which can’t be easy! We were very satisfied with our care and would recommend them to anyone!
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February 2021 by Debra Krebs
We have been going here for 20+ years we are very happy and so are our furbabies!
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February 2021 by ann werner
I feel the need to preface this post by saying- I next to never write reviews- Like EVER!!! Further, I'd like to note- I am not paid to post! This said, after recently taking a look at some of the comments posted I felt compelled to share my personal experiences with this hospital. I have been taking my dogs to this practice for over 17 years. I have used other veterinarians before so this lens is not one narrowed by lack of exposure to other groups.Gordie was the first dog I took to Pet Shield. Actually, Nicole, who was fostering Gordie, was taking him there after his rescue from St. Croix. I just figured this was the first and only vet he has been to so let's just try this out. On the AM of Gordie's scheduled neuter he had his very 1st seizure. I had never experienced anything like that! This began our VERY long road filled not only with medical needs but, despite all odds, a very long LIFE!When I tell you this would not have been possible without ALL of the staff there I mean from the kindness, gentleness and understanding of the intake staff and techs all the way to the DVM's who made calls to Universities, Specialists and pharmacists. At one point in his care Gordie's body was shutting down with the Great Dane sized doses of Phenobarb he was on. That medicine alone was no longer working for him. After calls across the country to brainstorm what treatment options were available and how to get these meds as inexpensively as possible (like a $500/month med they found for $70 that could be made just for Gordie and mailed to us) we finally found the "cocktail" combination which maintained his levels so he could live a Wonderful life for 14 years. And- that was all the way to the VERY VERY end of his life with his most humane, gentle and love in his send off.The staff and vet are not at all money grubbing! They have comparable schedule of rates as what other veterinarians charge. What I have found is other vets I have gone to who appear they are less expensive yet, force needless (billed) follow-ups and (additional) tests which aren't necessary. The team at pet shield are honest. They dialog with you if you want to share what your animal's lifestyle is and then they match the care accordingly.I have always felt educated while going through some very tough decisions and I have never felt misled! We have never done tests needlessly- they have been options. The only "needless tests" we have endured are because there are some blood panels which when you do the whole panel it is LESS expensive then doing the one or two tests which we need- which on their own would be MORE expensive. In the end the net effect is we actually have more information and baselines which is more helpful in the long run. Sometimes they "Highly suggest" certain tests but, an owner is still never forced or guilted. Because the team is so highly communicative, and because they truly champion education of the pet owners, one is able to make a sound decision in what direction to go for their animal.Last, but certainly not least, we are all loved! The animals are TRULY and EMPHATICALLY Loved. Dr. Shanley and Amy and so many of the staff shed heartfelt tears at the end of Gordie's life. This dog was all our dog and this also goes for ANY animal who comes through their door. The owner, staff and all who have ties to this particular hospital work with passion for the animals.I sincerely trust them!
