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June 2024 by Stanley Paul
I was very satisfy with the service
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May 2024 by Tonya Moore
I love that location
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May 2024 by Aberto Lorenzo Ferran
It is a very good company and I am satisfied with their services.
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April 2024 by Bonnie Lynch
Anthony was excellent. Helped me with all my issues.
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January 2024 by Carol Scalia
Outstanding customer service. The staff is
so helpful
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December 2023 by Nazar
Not a good experience in this store! The sales people are gossiping about other customers when they leave and I'm right there to hear. What will they say about me when they leave. THEN, the guy tells me that there are no more fees and this huge activation fee shows up. I specifically told him to disclose all fees and i was writing them down. He was too busy texting his friends or watching the game!
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December 2023 by Jose alfredo Silverio
Today I went to this place with my wife to get help about a phone we bought and the seller simply told us that nothing could be done because it was no longer in the system to be able to help but I found his bad attitude a lot. I hope they can help us and they train them better because it seems like they are the owners and by the way, as I always went to the Hamdem store and as they always helped me solve my problem, I give them 10 stars because they deserve it and those from North Haven If I could 0 stars what bad service
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November 2023 by Aldo Pop
Your service Representative Anthony was extremely knowledgeable and went above and beyond helpingmy family with all our needs.Great job retaining employees with this much knowledge and respect.We will highly recommend this location. *****
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November 2023 by M. J. G.
Like others stated, I had the same bad experience. Not great services here. You think they're cool and the more you stay there the more interested in their own gossip and what's on their cell phones than the customer needs. I found this behavior so unprofessional I won't return. Literally talking to the sales person who's not responding to my questions while he looks at his own texts.
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November 2023 by Aimee Lambert
Tiffani has helped me a few times in the universal Dr north haven store but today she went beyond and helped me with a major issue I was having by an error of AT&Ts online customer service. She is the best!
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November 2023 by Jenna La Fontaine
Update: tried to switch back to tmobile and ATT does not allow you to switch until you have been with them for 60 days. ANOTHER LIE told when we signed up. I specifically asked about this and was told "no, we do not do that. You can switch at any time".Edit: changing my review. After waiting in the store for 4 hours to switch to ATT, we received the bill and instead of $35, it was $92. A $35 activation fee they never told us about is one thing, but they lied about the price and now need to go back and waste another day. Not sure why my bill is close to triple what was quoted.Do not fall for ATT.Additionally, Tmobile does indeed have better and faster cell service.Freddie was great. All employees were. But we were aggravated we were here for over 3 hours to transfer phones from tmobile. Between issues with both these companies we wasted my entire Sunday.Also - be prepared for every phone number you have ever known (let alone had). They fail the verification process for not remember an uncle's number from 10 years ago.
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November 2023 by Jeff
Went into the corporate store to set up a new line and get a new Iphone 15pro. Unfortunately, I found out on my first bill that they signed me up for Tier 3 insurance and the StepUp program (an extra $25/mo), against my request to have no add-ons. I had to call corporate AT&T to get my bill fixed. Check you bill.
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November 2023 by Joshua paiz
Cynthia helped me with my iPhone 15pro, great work Cynthia!!!
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October 2023 by Roland Malboeuf
Terrible experience! At north haven store. No wi fi to change to new phone
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October 2023 by linda sheehan
I found everyone very friendly and willing to help and answer my questions!
