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January 2024 by Xilin Jordan
It was an exceptional experience for me to shop there with Joe for my mattress. This man understands the physiology involved in bedding, and was the perfect help in finding a mattress that works for me. He is not only knowledgeable but also a very kind human being. We need more such people in this world and he definitely made my last day in 2023 extraordinary. Thank you, Joe!
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August 2023 by Toral Khunti
I received the best customer service ever at Bedding Barn because of their wonderful associate, Joe Carroll. I initially visited the store in February 2023 and was immediately greeted by Joe - he was extremely helpful, warm and kind and I spent a decent amount of time testing the different mattresses he recommended. Joe wrote his name down and a couple of the mattress brands so I could do some more research and come back and order. However, that week when I went to order my bed frame, I saw that it wouldn't be delivered until end of April, which ended up postponing my mattress purchase.Fast forward to July when my bed frame is delivered (three months later than expected), I go back to Bedding Barn and see Joe. I ask him if he remembers me and he does! I had another great experience and I finally purchased my mattress. I loved getting to know more about mattresses and furniture from Joe who is an expert in this field. Joe even included complimentary bedding, pillows and a blanket. It was literally the most perfect shopping experience.I've had my mattress for about a month or so now and I absolutely love it. Thank you Bedding Barn and especially Joe for your fantastic and memorable customer service!
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February 2023 by Carol K.
top-notch customer service and a manageable array of items to try and compare. reasonable prices. Joe, the salesman, is knowledgeable and helpful ... but not pushy or hard-sell, which I appreciate. I purchased a bed on Monday afternoon and less than 24 hours later it was delivered by 2 really nice guys who went above and beyond the call of duty to make sure my existing frame was in proper working order before they placed the box spring and mattress on top. Excellent experience.
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December 2022 by AllDamgeNoCntrol
Thank you very much Lonnie!! He went above and beyond to help us. I went to other stores and online but I couldn't find anything I liked. Glad I came here. The bed is perfect and amazing price! The guys who delivered were on time and moved fast.
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November 2022 by Nick H. is AllDamgeNoCntrol
Thank you very much Lonnie!! He went above and beyond to help us. I went to other stores and online but I couldn't find anything I liked. Glad I came here. The bed is perfect and amazing price! The guys who delivered were on time and moved fast.
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October 2021 by Michele Rademacher
Excellent service. Very friendly, helpful, extremely knowledgeable about how mattresses fit a persons sleep patterns. I was provided information for what was best for me and not directed to the most expensive bed.. even if my budget could cover the cost, it wasn't what would be best for me.
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September 2021 by William B.
We bought our last mattress more than 16 years ago after our son was born and my wife was experiencing back pain and other "postpartum discomforts." It served us well, but it was time for a new one and my wife really wanted a "hotel bed" experience. We shopped around at a couple of places to figure out what we liked, but neither of them really provided much in the way of customer service or worked very hard to earn our business. The last place we visited was Bedding Barn (North Haven), and although Richard was a initially a little gruff with the sales pitch (that was fine with us, we're fine with getting to the point), his attention to us and customer service were top notch. He faithfully did a price match, saving us a couple hundred on the mattress we selected, and provided us with great information about what we asked for, without trying to "oversell" every sheet, comforter and pillowcase. He was so confident about our selection and experience in the store, he had all the paperwork ready for us when we returned later in the afternoon. Even the delivery service was flawless. Our mattress was delivered within 2 days, they called when they said they would call, and showed up when they said they would. One last kudo - the delivery guys helped us to figured out that we had been charged for a mattress set when we only needed the mattress (misunderstanding with the price match). Bedding Barn took care of refunding the difference with no hassle at all. I still recommend shopping around to find the best mattress for your needs, but do yourself a favor and check out Bedding Barn before you purchase!
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July 2020 by Clifford Minyard
Not out of this world with prices. Good barging.
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March 2020 by Ashish Ranjan
Prices are reasonable
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January 2020 by John Hoffmann
Easy breezy. Bought a mattress..
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September 2019 by Alexandra DeMasi
Bedding Barn truck just came from directly behind to cut us off and earn an entire car length in miserable traffic on 95N. So I suppose they certainly go above and beyond to get your delivery to you, but I’m not a huge fan.
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December 2014 by Nancy M.
I would highly recommend Bedding Barn of North Haven. From the minute I walked in the store with my many questions since I was purchasing the new bed for my elderly mother who was not able to be with me for this purchase right up to the delivery a couple days later, everything went very smoothly. The salesman and the delivery man were extremely helpful to me with the new bed. This store gets an A+ from this very satisfied customer.
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November 2014 by Jennifer A.
My husband and I purchased our mattress from Bedding Barn and we couldn't have been happier with the experience. The salesman wasn't pushy and simply waited for us to ask questions and offer suggestions after that. He never pressured us towards higher end models and simply offered suggestions based on our feedback on mattresses we tried out. His knowledge and experience were apparent and trustworthy. Their prices were great and comparable, if not cheaper, than the chain stores. Delivery crew were on time and very friendly and cleaned everything up nicely and took our old mattress & box spring away. We would highly recommend Bedding Barn to anyone. We shopped around and the customer service we received there was far superior than any of the chain stores we visited. (One place completely failed in that NO ONE came out to even greet us even with a door buzzer going off and we were in the store for over 15 minutes talking loudly.)
