Best Western Plus North Haven Hotel offers a clean and modern environment, making it a better choice for travelers seeking comfort. Guests appreciate the friendly and attentive staff, particularly highlighting the exceptional service provided by an event organizer. The hotel features a good continental breakfast and has a restaurant with tasty food. Many guests feel safe and enjoy the nice ambiance, including music and the availability of Pilot coffee. However, some reviews mention issues such as rooms that require cleaning and maintenance, with reports of stains on bedding and peeling wallpaper. While some rooms are under renovation, others may not meet expectations. A few guests experienced noise disturbances from unsupervised children and odors in the hallways. Despite these concerns, the location is convenient for nearby activities and highways, making it a suitable option for various travelers. Overall, the hotel is seen as a welcoming place for both short and extended stays, with guests expressing a willingness to return.
The hotel is nice, with friendly staff. It could use a little refresh but overall nice. Heated indoor pool, complimentary breakfast, restaurant attached, etc.
June 2025
Decently hotel, no major issues, however it's in the middle of nowhere food wise.
October 2024
Comfortable and conveniently located close to Yale University.
