Kitchen & Bath near North Haven, CT

“We were very pleased with our cabinet replacement experience with Kitchen Advantage from A to Z. We worked mostly with Chellie (Kitchen Designer), but also with Joe and Josey for administration, logistics, and billing. Chellie measured or kitchen, developed plans, provided options, and patiently collaborated with us as we modified the plans several times. She was extraordinarily thorough, which was extremely helpful. We appreciated her thoughtfulness and knowledge. We chose flush inset cabinets constructed of painted maple with crown molding. Brian single-handedly installed the cabinets with amazing care, focus, and precision. He provided valuable suggestions during the installation. After the granite countertops were installed by Stone Valley Granite and Marble, Brian returned and installed an attractive subway tile backsplash (in just two days!). The cost for the consultation, cabinets, and labor was reasonable. We highly recommend that you consider Kitchen Advantage for your kitchen renovation project.”

“We bought our house in 2019 and Bender’s has been one of our go to places because of their amazing inventory and even more amazing staff and service!!!! Leslie has worked with us for years and has gone above and beyond everytime!!”

“Wow! When I entered the showroom, I thought I died, and went to bathroom heaven. Their showroom is better than my entire house! The only thing better than the showroom, though, was their customer service. The receptionist, Sherleen, is outstanding! She is courteous, professional, and personable. The girl is an absolute gem. Whatever they're paying her is not enough! Don't buy her coffee, or a pizza lunch, give her a raise. Show me the money! The sales associate, Dariluz, was no less superior. She was helpful, efficient, and very amenable. In fact, she does the work of two people. She's is competently bilingual, as was Sherleen, and they should be appropriately, and significantly compensated. Show me the money! Employers should pay for these skills, that are highly sougt after. Finally, Terry, at the parts counter was friendly, and a wizard at attention to detail, with a wicked sense of humor. You can tell he enjoys his job. BENDER should feel fortunate to have these incredible employees representing them. If you require any further details of my visit, just call me. I'm not hard to find, and I'm even harder to forget. Thank you.”

“Leslie and John have been great to work with. They're very responsive and are able to offer the most suitable design and price for the needs of each project.Service: Kitchen cabinet design”

“Excellent cabinets, I love the white shaker
I ordered two kitchen cabinets from KNB for my rental property. I will definitely use them again for my next project”

“We recently updated our kitchen and I am so grateful we went with Express Kitchens. Not only did we stay on budget, but we also got fantastic advice and help throughout the entire process. In addition, in a household with three young kids, having a new kitchen start to finish in just two weeks was a huge plus so we were able to quickly get back to normal!”

“I've used these guys many times in the last year ot so and they'd become my go to for certain things. Items always arrived on time and as described so until now I'd never had to deal with customer service....until now.

I had to overnight a few items because of an oversight on a job I was working. Paid the 250 to get them quickly. Git confirmation ema and even tracking pretty quickly. Problem arose the next morning when I woke up to another email from ups stating shipping was rescheduled and that they didn't have the items yet.

I immediately emailed and later called to try and resolve this as fast as possible. After several emails (the last one still unabswered days later) and phone calls I was told ups dropped the ball but I'd have it next day. Fine, mistakes happen (although label wasn't created for 3 hours after my order) but here's my problem.....I asked what was going to be done in regards to the $250 I paid for overnight when 2 day shipping is half the cost.

I was told they were working with ups to get it figured out....I'm sorry but after 4 days I still don't have an answer and I don't feel like I as the end customer should be waiting while you (CD) straighten this out with the shipper YOU hired.

If this happens with a sub on one of my jobs I would immediately refund my customer and then fight with the sub myself. Not tell my customer sorry about your luck, you'll get a refund if/when we do.

It's sad because I am ordering a new snap cutter and as a business I will always need more product but this has left a terrible taste in my mouth

**UPDATE **

after posting my review I was contacted fairly quickly and the situation was corrected. I held back 1 star because I shouldn't have had to take this public to get results but I will continue to use them provided there's no further issues”

“Very cool store with a ton of great ideas and options for bathrooms. All the staff were very friendly. I loved that they had areas where you could actually test faucets and shower heads. Amazing idea!”