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February 2024 by Sylvia S.
Did a session for a little girl I volunteer to be a mentor for and she loved it! Friendly and went out of her way to make the craft project AMAZING
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December 2022 by DeLoatch H.
Melissa us the BEST. I was called to action when an emergency decorating disaster happen and I only had hours to transform 13 tables into something festive. Melissa came up with the perfect solution and showed me where everything was in the store. And, mostly everything was on sale or in clearence!!! ATTENTION Michael's clone her, please!
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April 2022 by M. D.
Place has a good assortment usually. Sometimes messy. The manager guy of the store is unfriendly and cold. Cuts in front of you without saying excuse me type of personality. General expression is cold. I just thought he was a rude customer until the lady told me he was in charge.
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March 2022 by mike prim
Nice store Maria is great
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March 2021 by Jon Sturtz (Anon Ymous)
The picture I had framed here it turned out great
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March 2021 by Debra Malatesta
Very difficult getting in to online shopping
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November 2020 by Linda P.
Great service but some cashiers were not wearing their masks properly. This made us feel unsafe and uncomfortable
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November 2020 by Amanda B.
The online ordering was convenient and easy, but the convenience ended once I got to the store. I received an email that my online order was ready for pick-up and that I could opt for curbside pick-up. I selected that option, let them know I was on my way, and then found that there was nowhere to actually park for curbside pickup. I clicked the option that I had arrived and parked close to the front of the store - no luck. So, I moved right directly in front of the store and waited again - no luck. Eventually, I went inside and was told by an employee that they were very busy and I would just have to wait. I wanted to do curbside for safety concerns, and was forced to go into the store, greeted by a rude employee and customers not properly wearing masks. Next time, I'll just opt for shipping. Don't give the option of curbside pick-up, if you don't actually offer it.
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January 2018 by Kyle 0.
The employees there are nice, and the store is clean, and even the coupons are good. The problem i have is the price. I never knew how much of a difference amazon was for their prices. I was looking to buy prisma colored pencils and wen i went into Michael's, i saw that a 48 piece set was 59.99 and a 72 piece set was 89.99. I go on online and a 48 piece set was 16.00 and a 72 was 28.00. That is a significant difference. I asked an employee if there was any sale on the pencils and i was told no and that i wouldn't find them much cheaper elsewhere. I showed her what i found online and she couldn't believe what she saw.
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June 2016 by Janice M.
I love this location! It is always clean and organized. The staff is helpful, friendly and knowledgeable. Michaels has an app that has a coupon section. You're likely to save 40% on a non sale item. Sign up at the register for even more coupons to be emailed to you. If you come during the workweek, between 1:00 - 3:00, you may find yourself waiting in a line to check out. The most people that I've seen on the floor was 4. They sometimes leave checkout to one person. I've visited earlier and later and had no problem checking out.
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November 2015 by Amy S.
I'm very disappointed in the lack of updating for their stock. The store used to be fantastic, they would have a wonderful supply and extremely helpful staff. Over the last year or so, there is nothing new and the staff are less than helpful. I'll frequent a small craft store and pay a little more as the service and selection generally tends to be better.
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October 2015 by David M.
Very helpful also willing to look for things in Isles with you instead of directing you where to go highly recommend Michael's
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September 2014 by Desiree D.
I really enjoy this location. It is easy to get to, they always have AMAZING coupons on their retailmenot page (where they accept them via the mobile app, simply scan on your phone) and the staff is helpful. Once I even almost left my debit card and the staff quickly flagged me down before I almost bolted without it. I like their sales, and generally they have better prices and selection than Jo-Ann's. I bought more than half of the home made items for my wedding at Michael's!
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September 2014 by Dana A.
This review is location specific, it has nothing to do with the chain itself. If you do anything DIY or crafty, you've been here and you're familiar enough with the chain that I don't need to go into detail. This particular Michaels location is very clean, organized, and well stocked. The staff here is extremely helpful and knowledgeable, and overall they just do a great job at maintaining the store. I'm thankful this store is so close to me, because it's far superior to the next closest location in Milford. Also, this is chain specific, but their coupons are phenomenal and you can always find one online.
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December 2013 by Hilary R.
This is usually my go-to store for anything crafty/artsy. Store is very clean and well organized. Shopping here is very low key and relaxed, which I can appreciate. They always have coupons in their weekly ads, like 40% off a regular priced item which can be a large savings.
