-
September 2023 by Legal R.
theft by taking -- good luck to you if you have a fender-bender & you live out of state & have a normal job. cash only
-
June 2023 by Marji K.
HIGHLY RECOMMEND! We were broken down on the side of I95 and Untouchable Towing came and evaluated towing our 43' Class A MotorCoach. The team was efficient, professional, and even though it was very late into the night, they carried on like this was not a problem. We were towed to Nelson Service Center (did I mention the owner was also right there with us?!). We arrived after 1am. They were under our coach evaluating our breakdown firs thing in the morning-and the part was ordered by 7am!! It is now noon, and we are safely on our way. UNBELIEVABLE and EXCEEDED our expectations. Fair pricing, immaculate workshop, and all around GREAT experience, and the best outcome we could have imagined.
-
October 2022 by Dianna Behind the Windshield
I came in to recover a load. Was a multi-stop transload. Pretty complicated, especially without a dock. A bit tight, but where isn't in New England. They treated my product with respect and both trailers. Even the one with massive damage, they were careful with. Very friendly and not bad for speed, under the circumstances. As for cost, is couldn't say, but definitely comfortable with the work they did for me.
-
March 2022 by Katelynn C.
Had one of their drivers try and park my car on a main road in the middle of a snow storm. Then he proceeded to scream in my face. Literally inches from my face. When I tried to talk to management. They wouldn't give me any answers and proceeded to scream at me than hang up. Even the owner is unprofessional and none of their drivers know how to use their blinkers especially when they cut people off because their speeding 0/10 don't recommend
-
February 2022 by Betty I.
So I got into an accident, got my car towed with AAA to this shop. I called and spoke to one of the mechanics the next day. They are genuinely nice and answer all your questions without rushing you off the phone. Oh, and they're straightforward too. I loved it. They checked my car and made sure it was safe to drive then told me all I needed was a wheel. I asked them to put my spare on and they did. I was on my way the following day to pick up my car. The guys were laid back and nice. And no nonsense either with trying to get me to spend more money etc. They were awesome the entire time. I appreciate it.
-
June 2021 by Kelly G.
Broke down in our Motorhome on I-95 in Old Lyme. Sal called us back to get as much information from me as possible to get me the right help. Also tried to help me over the phone to save me a service call. When the service truck got to me they had me up and running in 20 minutes. Friendly and professional. Sal even called me back an hour later to make sure I was still okay.
-
June 2021 by Lindsey R.
My mother had been in a horrible car accident yesterday and we could not find her phone. We had located the phone using my sisters tracking app. We called up Nelcon and Sal stayed open after closing for us to come get my mothers phone and to see what the car looked like. Couldn't thank Sal enough for letting us come by that late! They were so nice about staying open and letting us go to the car. Thank you Sal!
-
February 2021 by Michele C.
Eddie and the guys there are awesome! Eddie was always honest and above board. My daughters car had an electrical issue and he figured out the problem and fixed it. I'm sure it was a pain but he was patient! I am customer for life!
