-
February 2024 by Epiphan Evans
Unprofessional stuff.The mexican girl named “Jenna” that’s what her boss told me the name was she was very rude for no reason.I am looking at other reviews and for the last 2years every customer is complaining about how unprofessional the stuff is. Am going to make a full report on the girl so called “Jenna” and this location and I won’t stop untill something is being done. If u don’t like ur job just go find another job don’t just be rude and unprofessional.
-
February 2024 by Mista Kungfu
Unprofessional stuff. The goofy Spanish(Mexican) girl named Jenna is so unprofessional I went their to get my package and this stupid entitled girl was just rude for no reason even the other lady that was working there was shocked on how she was unprofessional.
-
February 2024 by ChaChiVooDoo
Place closes at 4:00PM?!?!? That’s great for us working people that have a job till 4:30-5:00!!!!
-
December 2023 by Colleen Ann
Closed with lights out 5 minutes before 7? A few days before Christmas! Not professional.
-
December 2023 by Q Hall
Lady was very rude i did not like her attitude at all! No smile no greeting no anything It was a blonde haired lady i just left there at 1:34pm on Wednesday 12/13/2023 she’s needs to be trained she has very bad customer service i will not be back here again
-
October 2023 by Serena Rodriguez
Closed before official business hours. Arrived at 3:40 pm to a closed UPS. I was told with a rude attitude that “there was no worker.” Great customer service you have there UPS, North Haven!
-
October 2023 by Dave O
They don’t even stay open to their posted time of 4. 330 and they were closed. Talked to them through the window and they brushed me away
-
August 2023 by Israel Gutierrez
They specifically said they are open from 7 to 8 for package pickup and when you arrive they act like no one sees you and no one helps, it’s just a hassle working with these people
-
June 2023 by Tearsey Moore
Sent back toae huge boots EJ got a 13 instead of what he needs a 9 ?
-
June 2023 by Jim H.
Not open. No idea when they will ever be open. Horrible customer service. Employees are there but door is locked.
-
May 2023 by Reed Hansen
Do not believe the time posting, customer center closes at 4. Went at 5 and they were closed. Update your hours!
-
March 2023 by Tamara G.
My package was delayed and I decided to ask the North Haven center to hold it for pickup since my package was already there. Though they did charge me to hold it (which is weird since it was already there) the request went in very quickly. I came to pick up my package the woman in the office was very nice it was a quick exchange and I was on my way. No issues at all. I would recommend the office holding your package if you are experiencing a delay or want to be sure you'll get your package.
-
February 2023 by Eddy Randall
Im giving this place 1 star because when I ordered my package it didn't say someone would have to be at the house to sign for it. I'm working out of state and can't sign for it. I get an email stating I need to go pick up the package at the customer center. When I arrive someone politely explained to me how I need something that ties my ID to the address the package was delivered to. I had it sent to my father's who is also out of state but doesn't have porch pirates in his neighborhood. Now I can't pick up the package and have to have it shipped again. Wish all this information was said upfront and not spoon fed. Maybe I missed something.Now they want me to create an account with them in order to "fix" their terrible system. It won't allow me to create and account and when I message them through Instagram(at their recrest) it wants to show me adds for ups now. Crooks. You should never use ups
-
February 2023 by Ashley Melville
My experience at this place was terrible bad customer service from the lady at at the front, she gave me a hard time to get my package and had an attitude 0-10 would not go back there.
-
January 2023 by Tamara K.
Never in my life have I had such a horrible experience with a delivery. I was waiting for a bank card which I found out was delivered to the wrong address. Trying to contact them by telephone is a joke and when I finally got through online the representative didn't give two shakes of a rat's behind. I'll stick to the post office from now on.
