RXO

Shipping Centers
Hours: RXO Logistics provides last mile delivery and installation for heavy goods. Customer experiences vary significantly. Many reviews report excellent service, describing delivery teams as awesome, professional, courteous, efficient, and caring. In these cases, crews handle items like televisions with care, follow requests, and leave a positive impression, with customers noting they should get a raise. However, other reviews describe terrible and upsetting experiences. Issues include delivery teams not calling ahead as stated, leaving items in incorrect or unsafe locations when the recipient is not home, and requiring persistent calls to resolve problems. More serious complaints involve installation crews being rude, immediately complaining about stairs, demanding tips before attempting work, and in one case, leaving without delivering the product after speaking badly about the customer. This left customers wondering if their difficulty with English was a factor. The company's customer care and resolution teams receive mixed feedback. Positive notes highlight very quick responses, helpful representatives who resolve shipping issues, and teams that follow cases closely, leading to successful rescheduled installations and updated positive ratings. Conversely, some report delays, with promised callbacks not happening, requiring customers to repeatedly contact them for a solution. When the system works, resolution is effective, but failures in communication and crew conduct can lead to unusable deliveries and deep customer dissatisfaction.

• 0.59 miles

  

  FedEx OnSite Shipping Centers, Printing Services
• 0.73 miles

  

  United States Postal Service Post Office, Shipping Centers
• 0.92 miles

  

  FedEx Office Print & Ship Center Shipping And Mailing, Shipping Centers
• 1.56 miles

  

  FedEx Ship Center Shipping And Mailing, Shipping Centers

1. North Haven, Connecticut