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September 2023 by Elizabeth Chen
The leasing personnel couldn’t have been more helpful and accommodating when I notified them of my mother’s death and my subsequent plans to vacate the apartment. Brian went out of his way to help me manage the details and came to my assistance each step of the way. He expressed his condolences several times and actively worked to smooth the path for me by eliminating roadblocks and doing everything within his power to make the experience less painful for me.Jada was as pleasant and helpful as she was professional and served as a liaison with Brian, relaying messages and fielding my calls.How very fortunate I was to have had Brian and Jada as my front line of defense during this difficult time. They worked with me as if they were sympathetic family members lending a hand in every way possible and shielding me from any unnecessary challenges or setbacks.
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September 2023 by Irene Cohen
Terrible experience. New construction next door with constant hammering and cement mixers. Leasing office is not forthcoming. Don’t even considerApartment facing construction and definitely none with a. Deck.
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March 2022 by Jason Witkowsky
Do yourself a favor and stay away from here. I lived here for almost 6 years. At first it seemed ok, but shortly after moving in all went down hill.Eva the property manager is beyond incompetent and extremely rude. She made our time here miserable, even blaming me for almost getting run over by a resident who had hopped the curb 3 times! The older residents do not like anyone younger moving in, they show it with every interaction..It went so far that my fiance and I were threatened bodily harm by residents! Reporting it to Eva did nothing as she blamed us for what happened, even though we had a police report she still told me "stop playing the victum".The entry doors are broken more than they work, so security is horrible. The pool is always dirty. The gym had the same broken pieces of equipment for almost 2 years! Oh and they are completely unprepared for power outgaes, leaving the hallways pitch black, the garage exit and entry doors immobilized and residents stuck in the elevator.(elderly resident who lived above us)Despite giving proper move out notice of 60 days and providing pictures of our apt so they could rent it as soon as possible, Eva still charged us for 2 extra days of rent even though we were completely moved out and the apartment was spotless 3 days before the actual date we were supposed to vacate.My last review was some how mysteriously taken down. You have been warned...
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July 2021 by Zuma B.
On July 10, 2021 at around approx 10:10-10:15, a fire alarm went off in the entire building for 15-20 min. The decibel level and sound was extreme and non-stop. A fire truck was eventually seen on the premises and the alarm was turned off. Here it is 24 hrs later and there has been no email or other form of communication from building management. Children were frightened as well as many residents. Was there a fire in one of the apartments? Was the alarm pulled as a prank? Did the system detect something in error? Frankly it is irresponsible to not follow up with this kind of incident. Will this happen again? Who knows. But the decibel level for such a length of time may have caused hearing damage. For mgt to not at least follow up on this with building residents leaves a lot to be desired as to how a real emergency would be handled going forward.
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May 2021 by Joe W.
Have lived here for 3 years. It's one of the best apartment buildings in the area! Well maintained and great amenities!
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April 2021 by Dave Kasabian
Just moved in recently and was surprised that they are completely unprepared for power outage. No generator or emergency lights. Inexcusable to have people walking in completely dark hallways and stairwells. I think I will like living here once the power is back on but so far off to a bad start.
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July 2018 by Stephanie Lee
I love it here! I moved in very recently and the staff could not be nicer and more accommodating. The apartment that I am in is wonderful. When I saw it for the first time...I said "I want this!" No hesitation.Everything is beautiful and the public areas and outside grounds are kept clean and beautiful. Every staff member has made everything so easy for me...and I appreciate all they do for me to make my life a little better!My neighbors seem very nice, too...although because I've been unpacking, etc. I am sorry to say that I haven't been able to meet very many of them.I recommend checking out 597 Westport Apartments...you won't be disappointed! :-)
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July 2018 by Joe Tetreault
Safe community with plenty of amenities. Maintenance is eAsy to work with to get repairs made. They maintain the grounds and facilities well. Parking can be a little tricky
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July 2018 by Ann Susan Brenner
I love living here. The location, staff and facilities are perfect!
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July 2017 by Jake VanderKamp
Been living here since August 2012. We love this place and are on our 2nd apartment here after my family grew and we needed more space. The front office staff is extraordinarily patient, helpful and friendly. They are constantly making improvements/updates to the building and grounds and the plantings are changed seasonally. They regularly update the gym equipment and also practice "preventative maintenance" once a year to come check for things that may cause a problem in the future, before they break. There is a great dog walking path around the building with little waste stations with bags and regular social events in the common room. The pool is always a scene and I'm guessing its partially the reason the building has the nickname "Melrose Place". Can't imagine living anywhere else.
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July 2017 by Diane Lowman
Overall nice, well-kept apartments with professional, responsive staffHowever I have neighbor noise that is annoying most days, maintenance requests are not dealt with as quickly and thoroughly as when I fist moved in, and communal rules are often neither respected nor enforcedThey used to do more community- building that seems to have stoppedAll frustrating given high rents
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July 2016 by Concetta Falotico
well run, comfortable and safe
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July 2015 by Richard Botton
This apartment complex is truly a wonderful community, and I emphasize the word community because of the special feeling of friendship that exists between the tenants . The people in charge, namely Eva ,Tatiana , and Wojtchek , are always eager to help those who live here , making us always feel that things are right . The apartments run from very fine to top notch. The rents are a little pricey, depending on when you rent and how long you've been here (Thank heaven!).There is a wonderful fitness room , and pool and hot tub making Westport apartments special !The only negative feature is that the heating system in my building, for example was poorly engineered so that the heat is not equally distributed .One must experiment with the thermostat to individual needs.All in all ,however , This is a SUPERIOR dwelling!
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July 2015 by Andrew Asamoah
luxury living at it's best
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July 2014 by marina macPhee
Living here has been a real pleasure. All of my needs are well taken care of. The apartments are modern, spacious and filled with natural light. It is close to shopping, movies, banks and restaurants. The grounds and amenities are lovely and well maintained. As a single person, I feel very safe here, because they have very good security.