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October 2025 by Charlotte Michaels
This Auto shop is THE BEST! AMAZING customer service, FAIR prices and EXCELLENT repair service! Having just moved to CT I feel blessed to have found these guys. They are as honest as the day is long… give them a shot, you won’t be disappointed!
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September 2025 by Suzanne Antal-Proietti
We have been going to Vinny's for years, and all I can say is they are the best, not just with their mechanical work but as caring people. Vinny, Cosmo, Brandon and all the staff are wonderful. I appreciate that they are honest, reliable and have integrity. Thank you!!
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September 2025 by Jessica
Great service and excellent customer service. Everyone on the team took the time to walk me through the issues and appropriate solutions. Very friendly reasonable.
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August 2025 by Jess Chan
Accurate Auto Repair is one of the most friendly and honest repair shops that I've ever visited.
Brandon was amazing and made sure that I was well informed throughout the process. The team is knowledgeable and I'll be visiting them for all of my car repair needs in the future.
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August 2025 by SCP
I cannot say enough good things about the team, professionalism and customer service they provide. I have had my Volvo XC90 serviced there and they are great on scheduling, diagnosing and addressing issues. Very honest and knowledgeable team. Highly recommend - and it seems by reading the other reviews, everyone else does too!
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June 2025 by Alex Cross
The high scores for Accurate Auto are not an exaggeration. It is 100% deserved. I had a specific concern for my vehicle and had visited a few locations who quoted me exorbitant amounts for unrelated solutions. The team at Accurate Auto listened to my specific issue, was able to diagnose the issue, and provided a transparent cost breakdown to resolve. They made several recommendations but weren't pushy to take any of them. Truly stellar service all around.
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June 2025 by Matt Bagot
I was referred to Vinnie & his crew about 4 yrs ago. Prior to that I was always jealous of those people who have their own bona fide reliable & trustworthy mechanic in their network. Now I can empathize w that sense of pride of being thankful (for Accurate Auto & their entire staff.) I brought in my Ford Edge today for work & frankly was a little concerned all last week because there was rust under the car & a joint clamp had fallen off from the front end of the muffler system. The sound coming from under the car was not pretty. Didn't know what I would be in for in terms of potential hazards under the frame. But I had made the appointment w Accurate Auto for this morning & by noon they had the new parts ordered & the job finished by day's end-- with an oil change as well. This is now the 3rd car since 2021 that we have taken in to Vinnie & his guys. Cannot say enough good things about this place.
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June 2025 by Paula B
I used to live off exit 16 and so accurate has been my go to for auto repairs for years. I recently was having engine troubles and they not only gave me options to fix it but an honest opinion on if those repairs were worth the time effort and cost to do. I’m happy I was given all the necessary information to make an informed decision, most mechanics just want your money. Thanks again.
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June 2025 by Hải Sơn Nguyễn
Very nice and honest auto shop. They offer to look at my car and fix my light. The fix ended up being so simple and they just do it for free. Would come back
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April 2025 by Daysi Partida
They always take good care of my car and good customer service thank you!
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April 2025 by Daniel W Rosenberg
My wife and I have been bringing our cars to Accurate Auto for over 10 years. Vinnie and Cosmo are the best! Honest, reliable and outstanding mechanics.
Vinnie recently went so far beyond what a customer could ever expect from a mechanic it was amazing. He is a great guy and the shop is run like a fine Swiss watch!
Thank you Vinnie and the guys and promise you will never retire….!!
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March 2025 by Cloud
It’s hard to give them two stars because they are VERY nice, and they do a good job. They are just insanely expensive and will tell you they aren’t but they charge $140/hr in labor cost, which only after paying my $1300 strut repair bill did I come to learn is a high labor fee.
So the two stars don’t come from poor service or rude people. But more so because I left feeling kind of like… a bit cheated. But if those prices all seem fine/reasonable to you then I would say they are a five star place. But personally I don’t think I would be able to afford going back lol.
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March 2025 by Amber Wiecorek
Accurate auto was amazing when I had a flat and needed help changing the tire. Very kind and friendly! I would drive 2 hours in the future to use them.
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March 2025 by Lorianne Updike Schulzke
This guys were not only honest and hard working, but kind. Restored my faith in humanity. Looked three different times for a phantom electrical suck that was draining a new battery (and warrantied out our old battery for free), and didn’t charge us a dime when they didn’t find anything. Will be going back for years.
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March 2025 by Tanairy Martes
Accurate Auto Repair staff is by far one of the most helpful auto repair shops in Norwalk! Super fast service and answers all my questions. Thanks for helping a lady out.
