“The store is clean and the staff is helpful, specifically Monat who was our helper of the day. She answered all our questions and was patient with us (my mom was indecisive a/b 2 particular products). In addition, she gave us great suggestions on what products pair well w/each other whilst giving us examples. Overall, we had a great shopping experience.
Time of visit was around 1 hr after opening”
“UPDATE - They did respond to my initial 1 star. Emailed them the proof, and was told i would get a check in the mail. Today check arrived. So 1 star changed to 4. Way too much back and with call in team to get a 5. But in end I did get what was promised.
Bought a TV, purchased the membership plan because was told if price changed in next 30+ days I could use their price match policy. Oh course the price went down the next day, emailed them, have transcript stating i would get $318.75 back. Have now contacted them 3-4 times, placed numerous disputes, and it just goes around and around without any resolution.”