Costco Optical Department, with a fifteen-year track record, provides a reliable and professional eye care experience. Customers praise the good selection of frames, fair pricing, and the helpful staff, particularly Dave, Yohance, and Luis, who are knowledgeable and attentive. The Norwalk location is well-managed, clean, and offers underground parking to minimize hassle. However, some customers have reported long wait times and limited availability for eye exams. Overall, Costco Optical Department is an excellent value for a large retail store, treating its employees well and guaranteeing customer satisfaction.
Luis who works in Norwalk Costco optical department is outstanding! Knowledgeable and very nice! He repaired my glass frame perfectly and quickly!
May 2022
Absolutely loved Dr. Gross and also the staff. Excellent service, wonderful experience and I highly recommend using Costco Optical for your vision needs.
February 2026
I like Zak David and team - helped me with prescription glasses and Costco saved me quite a bit of money comparing to what it would be outside. Thank you
