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February 2024 by Alicia Rodriguez
Good place!!!!
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December 2023 by Brighid Kelley
Extremely positive experience all around. Very friendly and efficient. Highly recommend.
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December 2023 by Joe B.
Reasonably priced, timely and efficient. I sent them an email last night and they responded in the morning. Resolved several issues, including a dead bolt replacement, repair to door jam and plate and rekeying two other doors to match. Friendly and fast. I can highly recommend this locksmith.
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November 2023 by Chris Sigg
I’ve used Cross River lock for 20 years. They have an extensive inventory of everything that is lock related. They will also come to your house or office and install or service the doors and locks. Very professional !
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October 2023 by Robert Shakeshaft
Within 2 3/4 hours of phoning for help, an engineer attended our house and repaired our lock. From the first contact, we were dealt with in a friendly and professional manner. We were asked to email a photo of the malfunctioning lock to enable C R to ascertain the model, and the result was an immediate fix. All round, great service.
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October 2023 by Evan Roider
Phenomenal service. Installed a strike plate and smart lock on a metal door…something others told us couldn’t be done. Prompt, professional and courteous. We will definitely use them again for any of our needs.
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September 2023 by Frank Fazio (VishnaMa)
Outstanding! Excellent service and follow-up. Installed new locks for me where there weren't any. Fast, efficient and a job well done by Robert, the installer. My new "Lock Company"!.
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September 2023 by Edward
Quality work and very friendly gentleman working there.
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April 2023 by Joe Inairtas
I love this store. The older gentleman who is there most of the time is so polite and courteous that I am happy to experience that in this day and age. Old-school business with few frills and lots of real value. This is what a real American business should look like. A gem really. Not that I need keys made or need lock-related services everyday, but when I do, I am actually happy to go to this store. Yes, I look forward to going to a lock & key store. That's all you need to know really.
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April 2023 by Ed Jones
Very friendly. Clean store with quick service. I needed three keys made, it took very little time.
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April 2023 by Ted Dezso
I used their website and their telephone ☎️ #.Very helpful,very informative ? ☺️ ? ? and extremely professional ??????.
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April 2023 by Matthew L.
Very knowledgeable and helpful. Saved me a lot of $$.
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January 2023 by Daniela K.
Very responsive and professional. Roger came to my house to fix a complicated Pella exterior door latch and did the job for $200 while Pella from whom I bought the door with the latch quoted me over $700. Roger is truly an expert--in the business 50 years! CR Lock has helped me before. Highly recommend them.
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November 2022 by Andrew M.
Great experience using them for adding a keyless lock to our front door and rekeying the door to our garage. Very knowledgeable staff and quick turnaround for installment after the lock we wanted arrived. Would highly recommend.
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April 2022 by Mama RD
Very nice staff. Well priced. I needed several sets of keys made. Thought it would be a day or 2 before they would be ready. They had all if my keys ready within 3 hours. Thanks again guys!!
