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April 2024 by Aga M
Used to be good ,NOT anymore! Machines are broken ,too many members especially teenagers that come in groups and all use the machines after one another ,people sitting on the equipment and chatting on their phones!No oversight!Some of the machines are out of order for months !Looking for a different gym .staff changes all the time Do not recommend
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April 2024 by E C
I'm giving this review. Because when I when to downgrade my membership due to My economic income being hard. My account got canceled and a new one was opened. No sure why. I noticed that I was going to get charged for the yearly charges again even tho I was already charged this year for it. After spoking to 3 persons on the phone on different days, I was assured that I won't be charged for the yearly fee again. On March 30 of 2024 I noticed a charged on my statement of almost $100 from crunch. This a great gym is a reason I been a member for several years now. Looking forward to get this charged situation sorted.
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March 2024 by Ruth and George Cheng
We like coming here and have been coming here for some time. However, there have been a few occasions where there is no worker that shows up when we get there at 5am. We understand it's early but this has happened a few times now where there is a group of us 'gym-goers' waiting outside to get in.Also, the machines have been out of order for a long time and on occasion there are no paper towels.
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March 2024 by Nicho Alfaro
I like to come at 5 in the morning but lately they are not opening at 5, always around 5:15 - 5:30
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February 2024 by frank burpo
This gym is the definition of “you get what you pay for”. Has all the necessary equipment and doesn’t get too crowded even during peak times.However, they really need to do something about the music level when they do the workout classes. It drowns out everything else while you’re working out since it’s not in a separate room. The dudes music selection is also terrible - it would be more tolerable if he played decent songs and not country, oldies, and generic wedding songs. His incessant shouting during class also will make you want to claw your ears off.
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February 2024 by Catherine Vail
Because there is no handicapped entrance they ended my silver sneakers.membership paid by Aetna I showed my handicapped plaque card from motor vehicles the Norwalk police and fire dept did not care a Norwalk police officer who is white and bald threatened to arrest me if I didn't leave is am a victim of domestic violence with a thirty year protective order against a sex offender I have a ripped rotator cuff from the security guards at Stamford er a year ago bruises and all if someone grabs my right arm they could severe it and I could lose it I am Catherine Vail I am afraid of police brutality in Norwalk CT the police have nothing better to to do them assault 58byearbhabdicapoefnhomelessbwomenbtheynget a power surge out of it the Norwalk police are machine as sung by the village people in the seseventiesv I like to know if the city of Norwalk has any transger police officers. If u rally sgologize for the inconvenience then letba 58 year old homeless woman who was a taxpayer come and take a shower or I'll have to go on two buses to the pilot in Milford and spend 20 to take a shower a the truck stop your apologies mean nothing I need a short
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January 2024 by Suann Ingle
Love the 30 min circuit!
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January 2024 by DTeck M
Great assortment of equipment and machinery to get the workout going!
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December 2023 by Zachary Maller
You really can’t beat working out with tons of natural light and a river view…
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November 2023 by D J
I have only been to this location a handful of times when im in the area. This is one of my favorite locations. good variety of machines, fairly clean and spacious. im not too crazy about the parking lot, to me its kind of awkward getting in and out- but not the gym's fault.As stated i have only been here sparingly and have always had a pleasant experience.. so take my review with a grain of salt as compared to the regulars.
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November 2023 by Ryan
I’ve always enjoyed Crunch for what it is but things seem to be falling apart. It seems that there is alway 5+ machines that are broken and not fixed for months. Please get this place back up and running and revisit routine maintenance — here are pics of a few that wont power up, are missing parts or flat out broken off
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November 2023 by J L
Equipment is always available and working! The gym is clean and the front desk are always courteous and professional
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November 2023 by Tom Lattarulo
Great gym. However when they have group classes going on the music in there is far too loud, I can't even hear the music in my headphones over it.
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October 2023 by Mayra Cotero-D'Agostino
Be aware that when you sign a contract, you're signing an authorization for this location to charge an annual maintenance fee year after year without advance warning; I cancelled my son's membership 5 days after they charged the annual fee for the renewed year and requested for the annual fee to be refunded given the fact that the membership is cancelled and my son will no longer go back there. I finally got refunded after several emails to the club manager and this review in Google.
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October 2023 by Sam Andrade
Tried to do a free trial for a friend of mine because he was traveling and the staff was very cool. Highly recommended, be prepared for people to be consistently dropping weight on ground/machines.