CVS at 696 West Avenue in Norwalk is praised for its helpful staff. The head pharmacist is described as Amazing, and a long‑time pharmacist is noted as Awesome. Customers report that the staff is very helpful, with one visitor receiving incredible service from a staff member. Another visit highlighted a gentleman assisting with sleep aid and other vacation items. The store is known for its friendly and helpful service, especially for disabled people daily.
Avoid this CVS if you can! It has smelled like sewage for months. I told an employee that a rodent had chewed through bags of M&Ms and they just told me they have mouse problem and didn't even remove the chewed up M&Ms from the shelf. The CVS on Connecticut Ave is much nicer.
January 2025
Saw a mouse or rat across a shelf in the chip aisle. Also an item rang up at a higher price than the app shows, no employees around to help me get the right price.
November 2024
The pharmacist was very rude, when I spoke to her she said everyone keeps yelling at her and won’t let her do her job. When she filled my prescription she slammed the bag on the counter. There was a long line in front of me and every customer had a complaint. There was also one cashier and she was very rude too and confused.
