CVS

Convenience Stores, Pharmacies
Hours: CVS Health in Norwalk is a busy store open seven days a week, serving as a go-to location for many in the Westport, Norwalk, and Darien area. It offers a wide range of items including prescription refills, COVID-19 or flu tests, vaccinations, personal care products, pet toys, healthy snacks, facial creams, gum, holiday items, greeting cards, soap, shampoo, vitamins, first aid supplies, and laundry supplies. Customers appreciate the many deals available through sales, coupons, and the ExtraCare rewards program, noting that items can be cheaper than at big-box stores. The store is described as having a great stock of products. The front-of-store associates are consistently praised as extremely pleasant, professional, personable, wonderful, and very helpful. They are willing to assist customers quickly, go out of their way to help find items, and engage in friendly conversations, contributing to a positive shopping experience. Services like passport photos are also handled kindly. However, the pharmacy receives mixed feedback. While some customers report no problem picking up prescriptions, others note significant issues. The pharmacy is described as continually understaffed and frazzled, often trying to catch up with a backlog. There can be delays, medications may be out of stock, and occasional errors like lost prescriptions occur. The store itself can be very busy with slow service at times. An additional concern mentioned is garbage scattered in the parking lot. Despite the pharmacy challenges, many customers consider it a great store with excellent deals and a helpful, personable staff.

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1. Norwalk, Connecticut