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December 2023 by Paola G.
Contrate esta agencia pensando que me iban a ayudar a encontrar la mejor opción, pero no es así, porfavor antes de contratar con ellos vean otras opciones la agencia Durango de (Norwalk, Ct) no tiene opciones de precios justos, ellos cotizaron con un 40%!mas caro! Es demasiado y no les interesa, ellos solo les interesa la comisión la cual jamás la recuperas así hayas cancelado el mismo día con engaños de ellos.Es triste pero así es, así que BUSCA OTRAS OPCIONES ANTES DE CONTRATAR CON ELLOS! Y hazte el favor de cuidar tu dinero que tanto te cuesta trabajarlo Suerte!
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September 2023 by Brianna C
Terrible serviceTerrible time waitTerrible everythingDo not go here.
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September 2023 by Morgan Gianna
Horrible service. Stay far away.
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January 2022 by Maritza Diaz
the best service, the best prices and their customer service agents are very professional and helpful, they make you feel like family and they always help me if I have any questions or concerns 100% I recommend this agency ??
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January 2022 by Brittany Santacroce (Brittany Santacroce)
We have had very good experiences working with Durango Insurance for our business insurance needs. They go out of the way to provide service and information.
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January 2022 by Dakota Newton
The good things I have to say about this company and it’s owner is endless. I have never used an insurance company that felt like family. The staff are always polite and friendly. They are genuinely concerned about me as customer and are always looking out for my best interest.The level of attention to detail is impeccable. They are also knowledgeable about different insurances to protect me and my family. I’ve considered myself to be informed when it comes down to insurance but they take their product knowledge to another level. My family uses them for all of their insurance needs as well.Also, Durango Insurance is heavily involved in the communities in which they serve. Coming from corporate, I am big on corporate responsibility and they are always giving back.It would not surprise if Durango insurance became a Fortune 500 company in the near future.
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January 2022 by Peaches
I was recommended through a friend to get my car insurance from this company and I’m glad I did. I call over 20 car insurances as they all gave me high quotes,I’ve been paying high prices with insurance companies for years because of my pass accident ,untill I call this place today, a lovely sweet lady named Gabriela c gave me a good quote with full coverage I couldn’t believe my ears. I was turn down and got high quites for years until I call this place, I would give Durango insurance more than 5star they need like 10 stars No Exaggeration she is the truth I would recommend this to my family and friends
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January 2022 by Cristina Lu
Working with Fabian and Gaby is always a pleasure. They are always available to help no matter what time it is. Client satisfaction is their number one priority! I highly recommend Durango Insurance.
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January 2022 by Eamie Alan
Upon responding to an emailed quote, I returned a call to the owner F. Durango. I was insulted with repeated questions such as, Are you really a homeowner?, Do you really own the home? Do you really have homeowner's insurance? .. Then told I could not be insured because of the exterior paint: No other questions about my home. I have owned the home for 14 years and have had insurance as I currently do without a problem : Just shopping for cheaper insurance like most people with homes. Did he not see the pictures on satellite, and online of my home? Research? Its not as if it takes so much to review information for insurance. I am sure this would not have happened at State Farm or Allstate. Afterwards, he expected me to listen to him about professionalism, his prior phones calls, non-sense! You sent me a quote after reviewing all of my information, then retracted! Get out of here!
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January 2022 by Lilly Keize
I’ve known Fabian for well over 3 years and have been doing business with his company since that time. They have been very helpful and professional in all aspect of there business. His staff are always friendly and willing to help. They go above and beyond in the service they provide.
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January 2021 by peter g Lombardozzi
I was recommended by a co-worker as my current insurance was increased.I spoke with and worked with Yenet for a cost effective home and auto insurance quote. Yenet provided a cost effective quote saving myself/family money on my home and auto insurance.Yenet is personable,knowledgeable,and responsive.Actually the whole staff was friendly and helpful.I would highly recommend Durango Ins Agency.
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January 2021 by Judi Cardello Real Estate
I'm thrilled with the outstanding service from Durango Insurance. The response time was lightening fast and the money they saved me was unbelievable! Highly worth getting a quote from their team.
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January 2020 by Andre Piedade
I've known Fabian and his staff for several years now and refer the majority of my friends, family, and clients to him now. You can't put a price tag on service and knowing that during desperate times I'm able to get in touch with a human who can advise me on options, coverage, and what to do is invaluable. I will never forget the time I had a question about coverage and Fabian responded to a text while he was in Iceland on vacation with his family. Highly recommend his knowledge, products, and service above everyone else.
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January 2020 by Keyri Ambrocio
Michael was extremely knowledgeable person. He helped me switch from a $300.00 bill to a $180.00 bill! Thank you Durango insurance and Michael for the hard work around my policy.Highly recommend for commercial business and personal lines!
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January 2020 by Chris Iannotti
Michael is nothing short of a first-rate, world-class professional - profoundly loyal and incredibly talented. He is a man of his word, which is hard to find these days.I was fortunate to be able to work with Mike, as he is very personable, responsive and acutely aware of people’s needs.I cannot recommend him enough - there's really nothing to it . . . Durango Insurance and Michael Baez (they go hand-in-hand, in my book) are the answer!
