First County Bank, based in Norwalk, Connecticut, is an independent, mutual community bank dedicated to serving individuals, families, businesses, and nonprofit organizations. Unlike shareholder-driven banks, it operates under core principles that prioritize the community, customers, and employees. Customers consistently praise the bank’s friendly and professional staff, especially highlighting the helpfulness and knowledge of the branch manager. Over the years, clients have appreciated the welcoming atmosphere, clear explanations of banking products, and personalized assistance. The staff, particularly the branch manager, is noted for being transparent, patient, and attentive, making banking easy and comfortable. Many customers feel confident in the bank’s commitment to their needs, whether opening accounts or exploring loan options. Overall, First County Bank is highly recommended for its caring approach, community focus, and dedicated service, making it a trusted choice for both personal and business banking needs.
I always Seem like I need extra assistance.The people at 1st county always oblige with a smile on their face. Very easy to deal with and very friendly as well.
April 2023
I called the branch to get information on HELC loan and Sheila took her time to explain the whole process and educated me about the product . She helped me in the past with different products and is very knowledgeable and transparent.I would recommend her for any lending , insurance and banking needs .
April 2023
I was taken care of immediately.And she was nice happy and polite .This why I love fist county bank
