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October 2023 by Kamille Reid
I’ve searched everywhere for a salon I could trust with my hair and after my first appointment at Hair It Is, I couldn’t stop going back. It makes me feel even better that the sisters are as happy to see me and work with my hair as I’m happy to be there.Whether it is Fern or her sister Paula, and whether I’m in a pinch for a date, an interview or just needing a boost in confidence, I am at Hair It Is. I always leave the salon feeling happy with the look and (improved) health of my hair.I’v been natural a little over 6 months now, but taking that step was scary; especially because I’m still learning how to care for my curls.Sometimes I go just for the homey atmosphere. I’ve never more relaxed when I’m getting my hair washed or simply just talking to Fern and Paula. They’ve got a client for life.
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August 2023 by frantz phil
very very poor customer service
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July 2023 by Lucresse metellus
I love this place. The staff makes everyone feel welcome. The dogs are very friendly. I would recommend it to everyone. Please ask for Joujou, she is great.
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December 2022 by The Melody Effect
Excellent customer service. Affordable pricing. Clean environment.
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May 2022 by Stephanie Turenne
Comfortable, welcoming, nice place to relax and relieve stress as you're there. My hairstyles rents a chair there now and I honestly feel like family when I am there. Consider them for they are professionally humble kind people.
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March 2022 by Racquel W
Very friendly staff and modernized salon. I felt welcomed and comforted as the stylist was able to give me tips and treatment for my hair.
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January 2022 by April Arrington
Paula was very friendly and quick. Took me in earlier then expected. I was done earlier then I expected. I’m a very happy customer. I hope the next time I visit my experience is the same.Service: Hairstyling
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October 2021 by Smoody Lady
FERN AND PAULA HAVE AN EXTENSIVE HISTORY IN THE HAIR CARE INDUSTRY AND IT SHOWS. OUR HAIR WAS LAID FOR MY SISTERS WEDDING. THANK YOU LADIES!!!TERESA D.
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July 2021 by Khila J.
Tried this place out for the first time today. Shocked and disappointed to have to say it was a very negative experience. My appointment was supposed to be with Paula, but since I was just getting a shampoo and braid down, a woman they were calling "Shorty" did my hair. She was extremely rough when taking the braids I came in with out (It was painful, never experienced that), she kept stopping to talk to Paula (I don't mind talking, but pausing my hair to walk over & talk 5x times is just so careless.) No cape when she washed my hair so my shirt was wet. I was just getting a shampoo and braid down and after being there 2 hours for something that simple from how slow she moved I finally just left. Later when my mom braided my hair for me she let me know it was still dirty. So, all in all, the appointment was a complete waste. Paula was nice however so it's unfortunate that I can't come back.
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June 2021 by Rachel Dossou
Can I tell you that these ladies are wonderful!! I took my daughters for the 1st time about a month ago and they were so pleasant and made my girls feel comfortable and beautiful. My daughter had her prom coming up, so I rebooked with Fern again and my daughter sent her a picture of the look she wanted and can I tell you, my daughter was so excited when we left. She felt beautiful. I also watched Fern's sister do other women's hair and can I tell you she is on point. Such nice, talented, beautiful women. Thank you so much!! I've been to many hair salons searching for experienced, professional people who care about hair and quality of work. If that's what you are looking for...search no more....come to Hair It Is!!!!
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June 2021 by Sarah G
I asked for a ponytail. When I came in, I was booked with a different stylist. I got charged $100 as opposed the first time I came in where I was charged $60. I also got my hair done 3 hours later despite showing up on time to my appointment. When removing the ponytail I realized that there was a bald spot left where the ponytail was placed. I now have to see a dermatologist to see if the damage done to my hair/scalp is repairable. Never again.
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June 2021 by Toni Parker
Paula is the best! She is both skillful at her craft and friendly to her customers. I highly recommend Hair It Is Beauty Salon.
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June 2021 by Sherline Themelus
The lady name Tesh stole my 2 wigs the owner says they don’t know where she lives. She rented a booth but they have no idea where that homeless lady lives now she’s stifling from costumers. I was about to sue the place but the owners were too nice I let them be
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May 2021 by Sylvia Hilair
Wonderful service and high quality salon products. Fern and Paula are impeccable hair stylists who are extremely knowledgeable.
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April 2021 by Christine Parker
The shop was clean. Paula was very professional, listened to what I had to say, easy to talk with and knows what she's doing. I got a trim, color and depth condition.
