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March 2024 by shavonne simmons
There are sooo many reviews on here about how good the customer service is. And I don’t understand HOW lol. They looked at me as if I had something on my face . I don’t care how much the item was , still treat me as the reviews on here say. You guys have such great “customer service “ . And on top of that he put the money down on the counter and didn’t even put it in my hand. Like no, what a jerk! This is absolutely NOT good customer service at all.
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August 2023 by Colin Reilly
Nice people to do busines. with very fair.
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August 2023 by Lampros Panagis
I have nothing but good experience with Hat City Pawn in Norwalk. This is a prime example of a company that will go above and beyond to serve the customer!!!
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April 2023 by John Chiappetta
I went to Hat City Pawn to buy some ammo for the range and I was surprised at how readably priced the guns and ammo were. The staff was very polite and helpful. They also have a great selection of N64s and other classic game consoles. I'd recommend this place to anyone and giving it five out of stars.
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February 2023 by Yuki Ikeda
I had a great experience at Hat City Pawn. The guys are very friendly and worked with me to get to the $ amount I needed. Their selection is very versatile ranging from items such as jewelry, electronics, to toys and memorabilia. One stop shop for all!
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February 2023 by Johnny Hein
I've been buying and selling with these guys for years. Amazing staff! No pressure and willing to deal. If your a second amendment advocate shop here first!
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February 2023 by Brayan Arias
Pawn shop makes money out of people's desperation. If you're smart & you know the value of your item they will not help you.
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June 2022 by Michelle D.
Sold my jewelry and did not call to let me know they were selling it. My mistake for pawning it.
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February 2022 by Christopher Richichi
Jon and Cory are awesome, knowledgeable and extremely helpful. I would highly recommend this place. Excellent service and great people working there.
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September 2021 by Victor Santana
Hat City knocked it out of the park for me on my FFL. They went above and beyond to help. So much so that I ended up buying some more stuff. They made that process smooth too. What speed!! I was in and out ASAP with both items and a big smile. Thanks guys. Definitely going there for FFL and other stuff from now on.
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August 2021 by Eric S
Best FFL in the Stamford/Norwalk area by far. Always get exceptional service at the lowest transfer cost around. Super quick sending any paperwork out and they spend a ton of time trying to get through to the state. In my experience they are much faster than other FFLs
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April 2021 by Michelle D
Unfortunately, I pawned a unique ring that I had for 20 years. I was told I would receive a call before they sold my items. When my dad went to the emergency room for Covid and spent 2 months on a ventilator I forgot I pawned my jewelry. When I called they told me it was gone. NEVER pawn sentimental items. Also, never trust a pawn shop to call you before they sell your items.
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January 2021 by David McNeal
Excellent shop with excellent service. I've had 4 FFL transfers done at Hat City and I couldn't be happier. Keep up the good work!
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January 2021 by Terrence McNicholas
Easy out of state FFL transfer... Jon was a pleasure to deal with...Highly recommend
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January 2021 by Clayton Coffey
Very nice young employees who are always super friendly and helpful. Great price for FFL transfer and they always get me out of there quickly.