Home Insurance in Norwalk, CT

“Never thought I'd take time to write a review for an insurance agency... but the Fraulo State Farm team is exceptional and has earned the praise.

I've transferred between various State Farm offices for over a decade due to moving around a lot, and I can't say I've ever had a positive experience with any of them. One of them memorably misspelled my first name wrong on my documents and somehow could not fix it even though they told me the problem was addressed on 3 separate occasions when I called. Uninspiring to say the least, but fortunately I never had to file a claim.

The Fraulo agency has been fantastic at every step since I switched to them. They are friendly, unbelievably responsive, and remarkably capable. I've called and emailed them various times for clarifications and questions about my policies, and they are happy to answer anything they can. Matt in particular is a pleasure to work with! On multiple occasions they've helped me to lower my rates, and they've never once tried to upsell any products. They even take the time to send holiday cards to their customers, which is a nice touch.

I couldn't be happier with this office and would recommend them to anyone. Hoping I never have to file a claim, but if I do, I'm confident the Fraulo office will provide exemplary support.”

“I was on the search for better car insurance, since I moved from New York because I wasn't happy with what I was paying at Geico, and this place made it a very seamless process. I went to the location in Norwalk and it was very clean and I was welcomed by a beautiful English mastiff named Millie. This place is pet friendly, and very welcoming to all. I was nervous that I couldn't find parking but it was easy to find on this busy street in Norwalk. I am very happy with the rate I received and now I know where to refer my friends and family!”

“Marty O'Neill and his team have been my State Farm insurance agency for all my property insurance for more than 20 years. The level of service is outstanding. They are ethical, informative, honest, helpful and responsive with the highest level of integrity. The entire staff devotes the time needed for phone conversations and very quick email replies. I highly recommend Marty O'Neill State Farm Insurance Agency.”

“I had an excellent experience with Steve’s office. His staff was professional, knowledgeable, and very responsive. They took the time to explain my coverage options clearly and helped me find a plan that fit my needs. Highly recommend!”

“Helped my mom schedule an appointment over there to renew her driver’s license, and overall, the process was a breeze. Scheduled an appointment online, brought any necessary paperwork, arrived early, checked in, and she was able to renew her license in around 10 minutes. Will be going here again should I need any services. Kind staff, also.”