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“If you ever need your watched fixed, do not hesitate to stop by. Carol and Larry, besides being very professional, are honest a good people. I come to Pellegrini Jewelers to get my watches fixed/tuned and I always leave happy. Couldn’t recommend enough.”
“Longtime customer and I will always be a longtime customer and will always look forward to seeing Nick and Jessica. Jewelry, Jewelry repair go visit them in their Jewelry box of a store.”
“Chris was able to kindly provide me quality gold eagles and was a pleasure to do business with. He is personable and trustworthy with a long history in the community.”
“Brought in a silver ring to be resized, they did a beautiful job! I had it back within a week and it was very affordable to get it resized. Definitely will be back!”
10:30AM - 5:30PM
39 Knight St, Norwalk
Jewelry Stores
“It’s a bit bougie for an antiques mall, but there’s cool stuff to find for sure. Well curated and kept. Treasure hunting for people who have some dabloons to spend, ya know?”
“I have the monthly wreaths and I love them. I recently started the garden flags of the month and they are beautiful. My December flag is unraveling at the bottom so I hope to have it replaced. If any more of the flags do this, I will gracefully bow out because I pay $38.89 for 2 of these flags.”
11AM - 7PM
100 N Water St, Norwalk
Jewelry Stores
“Great shopping experience. Eliandra, the sales lead, was more than helpful in providing options and giving me an exclusive look at new items! Very efficient packaging, as always and a solid overall trip!”
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“It is easy to give a positive review when you are buying something and everything goes as planned. The true test of a company is how they respond when a significant problem arises.
My family recently experienced a situation with Kay Jewelers that was not small and was deeply important to us. While I will not go into the details, I can say that it involved something of tremendous sentimental value.
What impressed me most was not the problem itself, but the way it was handled.
Mellisa N. from the Escalations Department and Jacqueline at the SoNo Collection store in Norwalk went above and beyond to help us. From the very first conversation, they treated us with kindness, compassion, professionalism, and genuine care. They listened, took the time to understand our concerns, communicated clearly, and worked tirelessly toward a resolution.
At every step, we felt heard, respected, and valued. They transformed what could have remained a painful experience into one that restored our faith in customer service.
In today’s world, it is rare to find people who truly care about helping others the way Mellisa and Jacqueline do. Their dedication, empathy, and commitment to doing the right thing made all the difference for our family.
Because of them, we walked away feeling grateful rather than discouraged.
Thank you, Mellisa and Jacqueline, for your outstanding service, your patience, and your kindness. Your efforts will never be forgotten, and our family is eternally grateful. For you two is that Kay will keep being our go to Jewelers for our milestones and happy moments!
Wishing you both continued success, happiness, health, and many blessings.
Kattia Salas Dubon”