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February 2023 by Ty Zma
Helpful customer service, fast delivery of products, enjoyable experience.
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January 2023 by Pasin Piamthipmanus
Dont get why people are hating on the customer service here. The staffs were very friendly and helpful.
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August 2022 by Ryan
Same experience as others. Terrible customer service. Spent close to 1000.00 and have had my email complaints about a faulty product ignored. Won't ever use this company again.
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June 2022 by York Yu
Overall horrible customer service in reference to a team order on a stock STX Crux Pro Elite stick. Spoke to a sales rep, then Ivan, a manager, for over 40 minutes, trying to exchange a brand new, unused, stock item, within the 30 day return window, to no avail. Absolutely no regard for customer satisfaction….definitely avoid!
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February 2022 by Ryan Pickett
Same experience as others. Terrible customer service. Spent close to 1000.00 and have had my email complaints about a faulty product ignored. Won't ever use this company again.
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August 2021 by E Guest
The worst customer service I have ever dealt with. 8 Calls and 5 emails about missing item from my order. They just say that they will email me Back by the end of the day they never do. How can you do business like this! Would give a zero star if I could. Do not buy team uniforms from them!
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June 2021 by E Smith
The worst customer service I have ever dealt with. 8 Calls and 5 emails about missing item from my order. They just say that they will email me Back by the end of the day they never do. How can you do business like this! Would give a zero star if I could. Do not buy team uniforms from them!
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June 2021 by Christian Cortes
Lax.com is my favorite place to get lacrosse gear. They have a wide selection of products, quick shipping and customer service is always helpful with suggestions of what gear to get.
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May 2021 by Blake Schwartz
Great place But... is a really great place.
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March 2021 by L Johnson
I like Lax .com
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October 2020 by Thomas A
I’ve contacted LAX.com on several occasions and am not satisfied with their customer support at all. First they charged extra for expedited shipping and when item didn’t arrive as advertised I was told they would refund the cost- yet no refund as of this writing. Customer support states they have no idea where my item is and have since ceased communication with me to update status. Am told I cannot cancel the order - they actually advised that if the item ever arrives to just write on package “return to sender” - huh?... Read More
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March 2020 by Christopher Baddour
Absolute worst customer experience. These people send defective products, make promises they don't keep, ignore your emails (there is no doubt my emails were read and ignored, response time for all update emails was incredibly fast), then will withhold your money from you until you call them and force them over the phone. Oh, and that whole process will drag out for six months.
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April 2019 by Arno Sokk
Good place for lax gear. Wish they had a late night during the week
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May 2018 by Jason D
Best place to get your lacrosse equipment!
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April 2018 by Sarah Keating
Great service. Very helpful. Competitive pricing!
