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January 2024 by Bea Rhodes
The salon does from what I have experienced so far a good job. I have refrained on commenting about the prices. However there is a lack of transparency as to what is posted vs charged. When questioned about the bill, there are reasons given as to why the charge is different. This must be done prior to the service being provided. For example the nail polish change is on the board for $10. I was charged double because I have fills and it was considered a manicure. News to me. Please be transparent so that there are no surprises!
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December 2023 by Sarah Watkins
This place is so dirty and the manager, Will, is so money hungry. He only treats you well if you’re spending alot of money. He is so pushy it makes you uncomfortable and when you say “no” to a service he’s suggesting that is significantly more money he’ll switch his personality so quick lmao. He also won’t tell you if something costs more money before he’s adding it to the bill at the end. I asked for coffin shaped nails as my nails were already square, and it was $5 extra?! Since when?! I won’t come back here.
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August 2023 by briana s
40 for SNS powder. They dip your hands in wax after and massage hands for a min. Free 2 min massage. Wide variety of colors to pick from. Pedicure for $24 is one of the best Iv had in Fairfield county. I recommend calling ahead to make an appointment they do get busy. Weekends are busy so if you can go during the week. I love it and they are very nice! One of the best salons Iv been to in the 7 years i lived out here
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August 2023 by Marie L
Great experience I am not from the city but treated my sister here for her late birthday. They did an awesome job on both of our pedi’s and mani’s. They made us feel welcomed. Prices were affordable, great customer service, and the salon was very cleaned!
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December 2022 by Taylor Allen
Yesterday I had the best experience at this nail salon as searching for a nail salon this was the 3rd one I went to not only did they seat me right away they were able to do my acrylic and gel Polish within 35 minutes perfectly. Originally I thought that the owner was working on me, but it was actually the manager name Will! Needless to say they have a new steady client! I highly recommend themServices: Acrylic nails
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December 2022 by Shadae Harris
I liked this place a lot 10/10 would recommend. So affordable too and nicely done. They treat you right.Service: Manicure
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December 2022 by Sheila Parra
This is by far the best nail salon in Norwalk!! After years of searching for a good spot, I came across Lucky. Other nails salons in the area are very expensive and try to get you in out but not here. They really take their time to get the job done well and their prices are affordable. I highly recommend!!Services: Manicure
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November 2022 by Si B.
My friends and I came here yesterday and had such a good experience. The employees were so incredibly nice, and the pedicures were the best we've ever had. We got extra massages too and it was so worth it. Definitely recommend!
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October 2022 by Kim Ross
I have never had a bad experience here. Everyone is so nice and through. The polish is always perfect and they take their time. I started to get the gel and it is worth it for the extra cost. Very clean and takes walk ins. I listen to other customers who are happy with the services rendered
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September 2022 by Samantha L.
I have been here 3 times, each time they try to pressure me out of my preferred acrylics to get a more expensive gel manicure. I am always disappointed that the color on my nail which is nothing like the gel color that I choose. Look at the wall and ignore the samples they hand you because they are all worn out and faded! Last time I told my tech that I was unhappy with the color and he told me it was too late to fix it and I spent $50 on something I was really unhappy with. Also I didn't appreciate the tech telling me it was the same color when it clearly was different.
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August 2022 by Caroline N.
I had some time on the afternoon of my visit so I popped in for a pedicure and toe polish change. I did not have an appointment. I waited for 35 minutes. This was ok since I didn't have any immediate plans, but if you have a busier day, I would recommend setting up an appointment prior to your service. I opted not to have a pedicure but to only have a polish change because the basin and chair I was assigned to were not the cleanest. Luckily, I had a scarf which I placed on the chair and sat on. I will however give credit to the technician for using a new packet of tools (nail file, cuticle pushing tool, nail buffer). I observed that this was the standard for each customer. My technician stopped my service in twithout notice to go and get groceries outside and bring them inside to the back of the establishment. The technician was helpful with helping me pick a color. The one I picked would have been too light. I requested a square shape but got a round shape. I don't hate it, but it wasn't what I asked for. The technician offered me a water after the service on my way out. They have a rewards program. After 10 visits, you can either get a free manicure or eyebrow or lip wax. I would try this service again with an appointment and on a less busy day.
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August 2022 by Jane J.
This place is wonderful!! Such pleasant people working there, enormous selection of nail colors, great job on manicure and pedicure, option for a massage..you feel like you are on vacation! Can't recommend this place enough!!! 5 stars!
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July 2022 by Rana B.
So the dude did a good job with my pedicure but the middle aged lady didn't do a good job with my manicure some of it was badly shaped and It ended up getting messed up even after sitting there waiting for my nails to dry for half an hour but I understand how busy they were that day. Fortunately I called later and they were able to do something to comp for it
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June 2022 by Cindy L.
I like the guys who work here, but the female owner is ridiculous. She coerces expensive add on services, especially for kids which is unprofessional. Teens will agree to anything, especially if their parents are paying. Celine or Seline, stop it!!!!
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June 2022 by Lindsay Brooke
Highly, highly recommend!! Amazing value for reasonably-priced gel manicure - 2 min massage, tons of color options, the mechanical file tool, and a liquid wax treatment for the hands at the end, which I’ve never had anywhere before. They even had lots of color options for orange! Salons never have orange. The staff were also working on more color swatches while I was there. Plus, lots of parking out front. Last but not least, the staff were so friendly. Go here!