Lush Cosmetics SoNo Collection is a vibrant store known for its fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. The shopping experience is enhanced by a friendly and knowledgeable staff, who are eager to assist customers in finding the right products for their needs. Visitors often highlight the exceptional service, noting how staff members like Leah go above and beyond to create a memorable experience. Customers appreciate the generous samples and the store's fun atmosphere, making it a delightful place to shop. Additionally, Lush SoNo offers unique experiences, such as hosting birthday parties for children, where the staff accommodates various needs with ease and creativity. The store is also committed to sustainability, with a significant portion of its products being packaging-free and most packaging made from recycled materials. Overall, Lush Cosmetics SoNo Collection stands out for its ethical products, exceptional service, and commitment to creating joyful experiences for all customers.
I had the absolute BEST experience at this lush location. The manager Sabrina & her team were extremely sweet and helpful. My boyfriend and I went in looking for some new products and Sabrina took her time to explain and recommend new products based on our needs and interests. Thank you again Sabrina!! ❤
May 2026
For my first time in this Lush Location, I absolutely loved it. I’m very used to the Westfarms location so, coming to a bigger location was very fascinating with way more variety. Everyone there was very sweet today, and I loved seeing diversity. Will absolutely be a recurring customer.
May 2026
Kate just gave me the best experience I ever had at any Lush store I ever been
