Norwalk Luggage Co. is a business that provides luggage repair and sales. They fix broken suitcases and replace parts like wheels, offering fair and reasonable prices. The service is known for its quick, spectacular repairs and unbelievable turnaround time, even in time-sensitive situations. The staff is friendly, helpful, gracious, and knowledgeable. Customers recommend the company for its quality, professionalism, and attention to detail. It is a go-to spot for buying luggage in person and for all travel needs, with many expressing great pleasure in having found them.
Customer service was excellent and quick. Price of the spare part I purchased with them is much more reasonable than the store near me.
December 2025
Very helpful in not only fixing my suitcase under a lifetime warranty. They also fine tuned connections to bring the suitcase up to brand new functionality
August 2025
Did a good job with warranty repair on suitcase. Good as new, and was able to work with me to get it available in time for trip
