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February 2024 by Mary H.
I saw an article on TV on News 12 for this shoe repair shop. So I decided to give them a try for shoe repair. I drove all the way from Orange to Norwalk only to find that the owner had shut down his business for two weeks. I thought to myself what business sense did that make to shut down right when you're going to get TV exposure? At first, I chided myself for not calling before making the trip. If that was all, I wouldn't be leaving this review. However, underneath the vacation sign was a sign from the landlord to the tenants stating that an EXTERMINATOR would be coming on February 5. That's when I understood why the owner closed for vacation. The sign did not indicate why an exterminator was called. But the thought that my shoes might be touched by mice or fleas, or God forbid, bedbugs left me, totally disgusted. Not to mention the roads in that part of Norwalk are horrible. And his shop has absolutely NO PARKING anywhere near it. A public library is three lots down from his shop and I figured I could park there, but even there they have signs posted for "Library patrons only. Only others will be towed." And there is zero street parking. Considering the inconvenience of getting to his shop, and the potential for vermin to infest the shoes I wanted fixed, I will not be going back to his shop
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October 2023 by Goyo Piper
Brought in my travel backpack for zipper and strap repairs. Kosta did great work and charged a reasonable fee. Thank you for the outstanding service!
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August 2023 by Naomi L.
Kosta did an excellent job repairing my old bag and making it look like new again. Every detail: leather, hardware, matched perfectly, and all for a very reasonable price. He is also a very kind and genuine person and I will be recommending him to all my friends!
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July 2023 by Curtis Shaughnessy
This little shop is nothing short of a local gem! Kosta the owner does great work, and he’s honest and fair in his pricing. I brought a leather bag to have a zipper repaired, he ended up replacing it and the craftsmanship was impeccable. The experience, from start to finish was excellent, so much so that I “almost” want more things to need repairs just so I can bring them to him!
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June 2023 by Thomas P.
They did a great job repairing a purse and were very friendly. The hours listed online didn't match when the store was actually open and they were closed randomly on one day which made picking up the item a little difficult. But I would return! The service was perfectly executed and a good price.
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May 2023 by David DeJesus
Extremely pleased with how my shoes turned out. I gave him two pairs of shoes, one very worn pair of black oxfords and one very beat up pair of tan brogues and he brought them right back to life. New soles, cork bed, new heels, and then he polished them beautifully. The tan pair had water staining and he was able to mostly get out all of the stains. Great price for everything on top of it too! I am very happy to have such a high quality cobbler in town and I will definitely be back again and again.
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April 2023 by Peter Monin
Did miracle work on a pair of shoes I had, and very fairly priced. Hard to find people who do good work and care - Kosta and his shop are a gem.
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March 2023 by Victoria Elvir
I hate to write a bad review for a small business and it pains me but the treatment received here is unacceptable. I dropped off my used Cuyana bag in October of 2022. He said it would be ready in a week and quoted me $60 to clean it. I called back in a week and he said it wasn’t ready yet. A month later I asked my boyfriend to pick it up for me and he said it wasn’t ready still… It is now March 2023 and I have been ghosted by this business. I never heard a call back from them and they still have my bag. The bag is valued at $200 and it was one item. I cannot believe that it would take this long to clean or that the owner would not have the courtesy to call back even though months have past. I’m so disappointed and at this point I just want my bag back even in as-is condition. Almost 6 months later. I’ve moved out of state but would not recommend this place to any of my friends or family in Norwalk.
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March 2023 by Kimberly Hill Graham Tromba
The only place to go for all shoe/boot repair and polish!
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February 2023 by Max Robins
"I recently visited this shoe cobbler and I was extremely impressed with the service I received. I called in the morning in a hurry because I had waited until the last minute to get my shoes shined and repaired. The cobbler reassured me that it would be done and true to his word, my shoes were ready the same day. When I walked into the store, I was greeted warmly and immediately knew this cobbler was good because of how many shoes were waiting to be picked up. The repair and shine on my shoes were amazing. I also asked about other shoes that weren't as time-sensitive and the cobbler told me it would not be a problem and to bring them in whenever. I highly recommend this cobbler for all your shoe repair needs!"
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January 2023 by Katey J.
Very nice and prompt service. Owner stayed in touch with me, and had the boots done perfectly and on schedule. This shop is not located near me, but I told him it was on the way to see my mother in Boston, so he made sure to have them done in order to pick them up as a short stop on my travels. Im not sure of the hours, so I recommend that you call to make sure. Very friendly and quality work!
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October 2022 by Linda S.
Excellent workmanship and delivered when promised. I will definitely use this shop again and highly recommend it.
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April 2022 by Joseph Valerio
Magnificent shop with outstanding service. Brought 4 pairs of shoes in with various issues; all repaired and reconditioned to perfection. What a wonderful resource to have available. Great fair pricing too. Please go here!
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April 2022 by Anthony Bud Ciuffo
Costa put new heels on a 30 year old pair of cowboy boots for me that I still ove to wear. Great work great price convenient location.
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February 2022 by Eesha Malick
Wow! This shop and owner are amazing. I brought in 3 pairs of shoes and he cleaned them/fixed them up! He worked so hard on them and you can see that from the quality of his work!Highly recommend this shop and plus the owner is very nice! Great prices also. I will be back with other shoes!
