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April 2024 by April Petrushonis
Placed an order pick-up, was in and out quickly, staff was very nice. Food was perfect.
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April 2024 by Charlene Greaves
I ordered the chicken chipotle sandwich and am highly disappointed! I advise everyone that goes here, Norwalk CT location, to double check their order. This is the 2nd time my order was incorrect but this recent sandwich order was by far horrible. There's no chicken in it. The audacity to even think this was ok to give to a customer is beyond me. The only thing I omitted on my order was the cheese. I'm not going back.
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March 2024 by Obese Sonic
Love Panera LOVE IT. I love Panera.
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February 2024 by John Anderson
Overpriced. The soup was warm.
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February 2024 by Cigar B (Cigarbuddha)
Whew! Where do I begin!?Currently, Panera Bread has a promotion for “free delivery!” HAH! No it isn’t!I was about to order for the delivery using the promo. To begin with, they up charged EACH of my entree’s over $3!When I went to apply the promotional code, it took off A Whole Dollar Bill! That’s right, only $1! Where’s the deal!? Where’s the discount!?I opted out of the delivery and saved myself over 10 plus dollars!It doesn’t end there!I pick up my food and look through the bag to check if everything is okay.One of my “whole salads” is lopsided in the bag…talk about tossed salad!I don’t mind adding a tip to pick up my order, at least appreciate it and provide me with better customer service experience, thank you!
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January 2024 by Estwick
The food is always good and always tastes fresh. Thank you!
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December 2023 by Michelle Pérez
The food was great, but the service was really slow. They didn't have a cashier for about 5-7 min. We placed an order at the self-kiosk because we didn't see anyone or anyone say something to us. In my opinion, they need to work at the customer service if they are busy, I totally can understand, but we were confused waiting for a cashier, we could use that time to order, then I ordered an apple juice, a sandwich, chips and a soup. Everything except my juice was on the tray, so I asked at the pick-up area, and they didn't know about my apple juice. They told me to go at the front with the cashier, she didn't know because again, I placed my order at the kiosk, she asked for my last name when I didn't give them my last name. Then, after giving her my name and last name, I explained to her that I was just missing an apple juice. She checked again with the pick-up area, and finally, she said, "Oh yeah, it's right there next to the cookies." It's ridiculous. I spent that long just for an apple juice.
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December 2023 by Dylan Kennedy
Every time I’m given such a small portion for a large item. Doesn’t make
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December 2023 by Faye Thomas
Keep changing and improving. Coffee cant get better so no improvement here; ). I recommend.
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November 2023 by M H
Panera has changed a lot over that last couple of months... seems faster cheaper... ?
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November 2023 by Simon Bulenzi
I love the people who work there!
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October 2023 by Humayra Binte Amin
I’ve only been at this location twice so far and I’m a very early bird. They’re very quick and efficient and very very kind. I’m fully satisfied with them ay this location. I really appreciate your effort. Helped me with my refund because of a mistaken double transaction super fast and so kindly. The morning crew of the weekend deserves it all! Thanks!!!!Vegetarian options: You may customize it however you wish!Parking: It’s a plaza type so parking is plentiful!
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October 2023 by Nicole DiMonda
Absolutely the worst service. How can you place a simple order of Turkey chili in a bread bowl with ginger ale…. And get it wrong????Two items. Got my chili. No bowl, no drink, 1/2 opened container. Just so sloppy. Prepared badly, and delivered even more poorly.If you can’t do delivery right, DONT DO IT.
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September 2023 by Georgia R.
Staff couldn't be better. Food is like all paneras. One issue at all paneras is I don't think they clean toilets more than once a week. Always mold and pink ring in bowl.
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September 2023 by Cristian Ramírez Gómez
I have been here waiting for 10 minutes and no one comes to take my order. very bad
