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December 2023 by Wendy T.
I took my dog to be groomed in Norwalk and they cut my dogs tongue. We rushed him to the emergency vet. The last time I took him there to be groomed they cut his eye, so I'm done with this place. Never ever again, not to mention my other dog has to be dragged in there so what does that tell you and they haven't called to see how he's doing.
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December 2023 by Cynthia Walker
Help right away. Know what they talk about. Prices are alright. Petco is a store you must know.
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December 2023 by Gabby Martocci
I absolutely love this petco and I always get supplies for my fish here. The employees actually have so much experience and know everything about fish so I know I can trust them with advice . Got my two baby Goldie’s there and they’ve been doing great. It’s been around five months
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December 2023 by John Thompson
Grooming is very good but the rest of the staff can’t be bothered to pick up the phone when you call. Place is understaffed like many places resulting in poor customer service.
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September 2023 by Coleen Hayes
I had the wrong date and wrong store, the groomer could see I was frazzled as our old pup doesn’t do well with traveling. She was able to take her and did a great job. Very thorough. I was very impressed our dog has a lot of growths, so she’s not easy to groom. Another chain wouldn’t even take her back.
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September 2023 by Julia Turek
The staff here are super friendly and inviting. My family pops in twice a week because our youngest lovesss to look at all the animals. They’ll often stop by and talk to him about the animals, share some fun facts, and occasionally let him pet some of the more social animals! We all appreciate them taking the time to help him learn about some of his favorite critters!
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July 2023 by Lena Booth
Happy fir baby after grooming at Petco. Andrea is great!!! Takes her time to make the pets comfortable and is very careful with elderly dogs, like my Westie, Rexy!!!
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June 2023 by Ram Iyer
Ordered from petco app from this store. It was delivered via same day doordash and as it turned out the wrong order was delivered. I called to complain the store wouldn't entertain the call - not would they direct me to how to get this fixed from Doordash. Horrible customer service!
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May 2023 by Chris Segura
The staff is very helpful, kind and polite. The store is always well maintained. There very informative with pretty much anything you need answered. This store is my go to anytime I need my pet supplies and I will continue to use them.
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May 2023 by jennifer fitts
Brought my dog there to be groomed, She’s short hair so she doesn’t require a Cut. Just a simple bath brushing nail cut and then nail grinding. When we picked her up her nails weren’t Brian did her nails were still sharpen very jagged with long pieces on them and she stunk. For $70 for my dog to be groomed do not recommend terrible service.
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May 2023 by Danelie Millien
The facility is conveniently located with ample free parking. The employees welcomes customers with a friendly greeting. The groomers are exceptional. They provide such great care to my pup and I’m always satisfied with their service.
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May 2023 by Kathy Bowman Drake
Andrea is great. Easy booking process & availability. Very satisfied
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April 2023 by Timothy C.
Brought my Dog William today for a grooming with Andrea! She did a really great job and my lab William left with so much less hair it was great! No more shedding! Andrea is perfect and very friendly and has great customer service experience. Highly recommended!
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March 2023 by Alexis Goncalves
I recently took my beloved dog to PETCO, and I couldn't be more pleased with the experience. From the moment I walked in the door, I could tell that the staff truly cares about the well-being and happiness of their furry clients.The facility itself was spotlessly clean and smelled fresh, which is always a good sign in a dog grooming place. The staff members were all friendly and welcoming, and they took the time to ask me about my dog's specific needs and preferences before getting started.Once my dog was in the grooming area, the groomer worked quickly and efficiently, but never rushed the process. I could tell that she was very skilled at her job and genuinely enjoyed working with dogs. She took care to make sure my dog was comfortable and relaxed throughout the grooming process.When the grooming was finished, my dog looked and smelled fantastic! The groomer had taken care to trim his fur and nails perfectly, and he looked like a million bucks. I could tell that he felt great too - he was wagging his tail and bouncing around with excitement.
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November 2022 by Janet Ozzard
Friendly, knowledgable, always well-stocked. Love the selection at this store, and how much time the staff spends with you to figure out best options for pets.