Sky Zone Trampoline Park in Norwalk is the original indoor trampoline park, dedicated to active play for kids, teens, and adults. It offers a spacious environment with various attractions such as SkySlam and Ultimate Dodgeball, making it an ideal venue for birthdays, group events, and fundraisers. Many visitors appreciate the membership option, allowing for daily access at no extra cost. However, some reviews highlight areas for improvement. While the park is generally clean, there are concerns about exposed ceilings that may need attention. The staff experience can be inconsistent, with some employees showing a lack of enthusiasm. Despite this, certain team members, like JP and Samantha, receive praise for their attentiveness and care, especially during special occasions like birthday parties. While the food is decent, visitors do not expect a fine dining experience. The dodgeball area has faced maintenance issues, leading to some disruption. Overall, Sky Zone is a fun spot for active play, but enhancements in staff engagement and facility upkeep could elevate the experience for all guests.
I went to my Granddaughter's birthday party last Saturday. There were 15 5-year-olds. I was so impressed by the staff. Everyone I dealt with had a wonderful attitude, from where to store a stroller to finding where my group had moved. Everyone had a wonderful time.
April 2024
I thought the option of being able to be a "member" and being able to attend daily at no extra cost was sensational. in addition to being super large and with several attractions.
February 2024
Good spot. Their dodgeball area is under maintenance so if a private party is there, there is no dodgeball. They should fix that before charging you or at least give a heads up.