Stop & Shop has been a neighborhood grocer for over 100 years, offering a wide variety of fresh fruits and vegetables, beautiful flowers, and affordable prices. The store focuses on delivering great value and provides options for shopping, including in-store, online, home delivery, and same-day pickup. Customers appreciate the GO Rewards loyalty program, which gives personalized offers and allows points to be redeemed for gas or groceries. However, some reviews mention issues with customer service, noting that it can be understaffed and chaotic at times. While some employees may lack knowledge about certain services, there are positive experiences, particularly in the bakery department. For example, one customer praised an employee for her helpfulness in creating beautiful birthday cakes that were a hit at a party. Stop & Shop is also dedicated to fighting hunger in the community through its School Food Pantry Program, ensuring that no student goes to school hungry. Overall, Stop & Shop is a valued local grocery option with room for improvement in customer service.
