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March 2025 by Stephen Cartwright
Most expensive buzzcut. Worst buzzcut
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March 2025 by Millie L.
Worst experience of my life. I relocated from NYC and was looking for a hairdresser. Against my better judgement I went to Norwalk Supercut because the location was convenient for me. Aizhen was my hairdresser. She asked if I had a picture and I showed her a simple cut and asked if she could do it. She responded yes. I informed her that I was trying to let my hair grow out but my hair was long enough for the cut.
With a hairwash and cut Aizhen spent no more than ten minutes with me. She was very rude and condescending. Raised her voice at me numerous times. I continuoulsy asked her to lower her voice. How unprofessional for a hairdresser to yell at her customers. I asked her to even out my hair since one side was longer than the other. I guess that angered her because she chopped off my hair. The haircut looked nothing like the picture. Both sides were uneven, choppy and one side was butchered. Aizhen did a decent job with the back but I do not walk backwards.
I called and asked to speak to the manager, not surprisingly there wasn't one. Where's the accountability? I returned for another hairdresser to repair the damage. Thankfully she was able to by cutting it very short. Upset that I have to let it grow out again. The whole time I was there Aizhen continued to yell at me. I told her to lower her voice and that I didn't want to speak to her. She was even insulting. She accused me of cutting my hair at home afterwards and ruined her cut.
I am a senior in my 70s and have been going to salons for over 50 years and have never encountered such disrespect, rudeness and unprofessionalism. Aizhen should go back to school and learn how to blend and layer hair correctly instead of chopping it. But most importantly she needs to attend customer service training and anger management classes!
I am owed an apology from Aizhen. In reading her numerous negative reviews it seems that it's her usual demeanor. Do yourself a favor and stay away from Norwalk Supercut!
3/21 Update - To date I have had NO additional response or feedback from the owner of Supercuts. Very unprofessional.
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October 2024 by Katherine Curtis
Isen did a great job for both me and my friend!
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September 2024 by kaique correa
I requested for a buzz cut and the barber did it very well! If you want a haircut I recommend this place!!
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August 2024 by Jaxon costabile
I told her too cut too the eyebrows and she almost made me bald unbelievable never going again
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March 2024 by Michael Astorino
Nayna is great.
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February 2024 by Aramita Gonzalez
Aizen remembered me from working with her a couple times, shes super sweet and my haircut is fabulous!
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January 2024 by Olga Gumenna
Went on a Sunday as all other barber shops were super busy. Came in it was empty. Two kids haircuts, got done in about 5 minutes with both of them. Super pushy with tip after they literally did not put any effort towards the haircut. Stay away from this place.
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January 2024 by David Kwak
Aizhen is great, especially with men Asian haircuts. She is fast, efficient, and it always looks great.
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December 2023 by Erica Hines
I went in this morning for a cut , I have not been in for a very long time . It was the worst cut I’ve ever gotten from there. She took about 10 mins like she was rushing, I had to keep showing her what I wanted done so I just decided to leave .total waste of money.very sorry I went . I’ll never go back!
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December 2023 by aamir khan
Absolutely the worst! I went there last week to get a haircut and it turned out to be the worst decision of my life.A lady attended me and cut my hair. The whole time, she kept talking about how she knows some of my colleagues and what a great job she does, even mentioned she doesn't like cheap customers.Her haircut was super hurried. I was in and out just the store in 20mins (never happened before).My left side ended up looking different than my right side. She left patches of different lengths on the back and even cut two lines with the trimmer into my scalp by mistake.That's not all, she cut into half my beard and then asked, "You gonna cut your bread too, right?" Like i had any other choice at that time :/She even mocked me, saying why ydo i need to check my hair at the end and never showed me the handy mirror. I realized all the above when I got back home. Even worse, I had a party to attend after that which I told her about.She might be a nice lady, but one thing she's definitely not is a hair dresser. I had some very embarrassing moments because of this and the worst haircut in my life.
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September 2023 by Christine Horelick
Absolutely horrible. This is how they left my daughter, on her 5 th birthday. When I noticed how terrible it was I went back in for him to finish it. Was I not supposed to notice? What a joke. negative starsService: Kids' cuts
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August 2023 by Prateek Kulkarni
Three stars just because I had the convenience of driving close by. I don’t think I would come here again. There was an Asian lady working there. She was sweet to talk and we had a nice chat while she was cutting my hair.But she didn’t do a good job with the haircut. She was in rush and finished the whole thing in like 5 minutes. Clearly, she was rushing and wanted to kick me out sooner. They still had some time to close but don’t know why that happened.But again, great lady and had a good chat with her. Except for the main job (haircut) was not at all great.
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August 2023 by Rick Fober
Great Place to Get Your Hair CutI have been going to Norwalk Supercuts for almost 20 years.Early on, I settled on Aizhen as my regular stylist because of her professional skills and friendly demeanor.I wouldn't think of going to anyone else.Services: Haircut
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August 2023 by Julie Falkingham
They colored my hair
