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February 2024 by Glorianna Restrepo
If you are a small business and need to do an international wire transfer DO NOT go here!! We have had a HORRIBLE experience. They were rude, acted as if it was an inconvenience to help us, and then incorrectly handled our wire due to incompetence. Our money was sent wrong and was never received by our vendor. This has detrimentally set back our business, lost us an insane amount of money, and despite their admitting that it was their fault we have now been told they will not credit us money THEY mishandled until it is resolved.
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January 2024 by Maureen Owens
TD Bank on Westport Avenue is the BEST TD bank in Fairfield. The Westport branch is rude, unfriendly and not helpful at all. I drove to the Norwalk Branch and was helped immediately. Westport told me I had to make an appointment meanwhile associates were sitting at desks not working and did not acknowledge me. I wish I took a photo.
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September 2023 by Pam Ellett
Went today to open a new savings account in addition to an existing checking account . Husband teaches and can't get there before 4:15PM also my day off on arrival total disinterest suggested we make an appointment to come back another day. Does TD mean Totally Disinterested?
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August 2023 by J Soto
Good bank
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June 2023 by john saltourides
Rude Employee. (Teller)
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May 2023 by Taylor Esposito
I booked an appointment at this branch and I was very pleased with the level of service I was provided. I sat down with Guang Luo, he was very friendly and personable. He spoke to me like I was important and not just a number walking through the door. He explained everything in great detail about the account I was opening. Explained all my options and made sure everything was working appropriately before I left. I honestly was dreading opening up a new account because in my experience they take forever, but this time it was fairly quick and I appreciate that. I highly recommend this branch and I will definitely be going back for my future banking needs.
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May 2023 by Megan Shepard
Dealt with a fraud issue and was constantly told by the phone customer service the branch needs to be contacting the department. No one but the original person to contact, Sabah, could do it. She repeatedly gave me false information and coming up on 2 weeks later my account is still locked and my money can’t be accessed due to her lack of communication and proper protocol. Completely incompetent.
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July 2022 by John Chiappetta
This is my local TD bank and my favorite branch. I have been a customer for over 10 year's and I absolutely love this bank. They have great hours and account options. The staff is always polite, friendly and professional and they are always happy to help. I would recommend this bank to anyone. Five out of five stars.
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April 2021 by Catherine D.
receiving The TD Branch in Norwalk is SIX star fantastic. They embody the old fashioned idea of personal banking where they know your name and take extra time to help you. Many of the staff have been there a long time so they are knowledgeable about the bank and your personal needs. BUT, the reason for only 3 stars is TD Bank's mortgage department. We are in the middle of paperwork for a mortgage. After trying for almost FIVE months to get their attention, going up the ladder of responsibility, repeated promises of "get right back to you", and recently withdrawing a large amount of money every day from our 30 year old account with them, NOTHING has worked. I am now turning to Social Media to see if that gets TD Bank's attention. Thank God we could come up with interim financing, or we would have lost the home we wanted. HELLO, TD BANK Corporate ..are you there???? Willing to lose a 30 year plus business and personal client over something this d**** If you contact your Westport Ave branch in Norwalk, you'll know who wrote this review!
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September 2020 by Erica Watson
Rude employee
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August 2020 by John Haddad
best bank best service best people to work with and the nicest people and bank i have ever worked with many thankjohn
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June 2020 by joseph maldonado
Excellent customer service and the Manager Belkis is very helpful and knowledgeable !
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December 2019 by Karen Valle
Extremely poor customer service. Toooooo many fees that aren’t fully covered when you open the account. Taking my business elsewhere!
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April 2019 by H Smith
Always delightful staff that greets with a smile!
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March 2019 by Sohail Sumra
The nicest TD branch I've been to with the friendliest service.