The Tile Shop is a reliable destination for high-quality tiles and excellent customer service. Established in 1985, the company offers a wide selection of tiles made from materials such as porcelain, glass, ceramic, travertine, and natural stones. With over 100 stores across the country, The Tile Shop is committed to inspiring home decor ideas and helping customers create beautiful indoor and outdoor spaces. Customers frequently praise the store’s impressive and well-organized selection. Staff members like Luis, Kai, and others are noted for their knowledge, patience, and willingness to help with choosing the right tiles, answering questions about color, installation, and project details. Employees like Lisa and Joe are appreciated for their attention to detail and assistance in expediting orders to meet deadlines. Store manager Dominic receives special mention for his friendly and helpful attitude, going above and beyond to ensure customers receive the extra tiles needed for their projects in a timely manner. Overall, The Tile Shop provides a seamless shopping experience, with friendly staff, knowledgeable advice, and a broad range of products to meet various renovation needs. Customers feel confident in their selections and look forward to returning for future projects.
I worked with Kai to choose a backsplash for a small kitchen. She was terrific. She listened to me, looked at my pictures of the project and gave excellent advice and options. She got the order in quickly and even loaded it into my car. This was a great experience and I’d use Tile Shop again for any project that needs... read full comment
June 2023
Luis was extremely helpful with our needs. Took his time to answer our questions and attention to details. Compare to other stores The tile shop had everything we needed for our bath renovation. Can wait for the reveal. Thank you.
April 2023
The staff was so knowledgable and helpful and they had an outstanding amount of samples and ideas.
