The Tile Shop is a reliable destination for high-quality tiles and excellent customer service. Established in 1985, the company offers a wide selection of tiles made from materials such as porcelain, glass, ceramic, travertine, and natural stones. With over 100 stores across the country, The Tile Shop is committed to inspiring home decor ideas and helping customers create beautiful indoor and outdoor spaces. Customers frequently praise the store’s impressive and well-organized selection. Staff members like Luis, Kai, and others are noted for their knowledge, patience, and willingness to help with choosing the right tiles, answering questions about color, installation, and project details. Employees like Lisa and Joe are appreciated for their attention to detail and assistance in expediting orders to meet deadlines. Store manager Dominic receives special mention for his friendly and helpful attitude, going above and beyond to ensure customers receive the extra tiles needed for their projects in a timely manner. Overall, The Tile Shop provides a seamless shopping experience, with friendly staff, knowledgeable advice, and a broad range of products to meet various renovation needs. Customers feel confident in their selections and look forward to returning for future projects.
Great experience working with the Tile Shop and specifically with Luis. Great product and easy purchase/return process, and very timely communications.
June 2026
Joe LaspinaIf. I could give them more stars, I would. Highly recommend. best personality. he would give you the best price go to store ask for Joe and he always work with customer if you have any problems he would help you all the way he give refundable or replacement for free
May 2026
Joe the manager is highly attentive and helped find a solution. Recommend
