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February 2024 by Karen O.
Terrible staff. Terrible & overpriced products. All employees looked high out of their minds. Very rude and unprofessional. Do yourself a favor and just go to one of other random smoke shops in Norwalk. There's plenty of them.
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November 2023 by Cheryl Pharr
Always a pleasure going to utopia.
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October 2023 by Brittany Rodriguez
Staff is awesome and knowledgeable on CBD and other types of strains. Some of their products are not the best, but that’s no fault of their own (manufacturer problems). They do not sell anything illegal. Not the best place to buy disposable/rechargeable vapes (limited inventory and not always the best quality- no fault of their own, but they’re pretty reasonable with returns), otherwise great place to go for liquid refills for the big vapes. Skateboards/accessories, vintage clothing, and hipster/hippy things. Cool store for sure, with checking out.
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September 2023 by Bill Henry
Bought a battery for my cartridge, same company I've been using for years but this one is not compatible with my cartridge and the cartridge is the same kind. It blinks repeatedly without anything coming out and is fully charged.With their no refund or exchange policy I'm S.O L. so that was the last time I set foot on the property.
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September 2023 by Nonov Urbizniz
A corner stoned of Fairfield county!Pretty good skate shop, fairly good retro vibe/fashion shop, with an insanely well stocked vape and smoke shop upstairs.
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July 2023 by Greg Garcia
Bobby was awesome! Helped explain all the choices to make when building a deck. Thanks so much :)
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June 2023 by Paul L
Cool skate shop with great boards, shirts and hardware
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February 2023 by Sean Theissen
Incredible place. Professional staff and very knowledgeable with the best customer service.
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January 2023 by Thomas Theriault
Watch out there stuff will make you sick and he lies a lot about products Please be aware places like this need to be brought attention. It’s not fair people can do selfish acts to people and expect Business. Owner will cover him self always and delete comments I will never support utopia or clowns agin always have respect for your customers. And stop making people sick !
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January 2023 by Joe C.
I moved here from Austin, Tx., I went to this "shop" to get some D8 , and the middle aged manager type looked at the color of my skin and frowned. There's no two ways about this all too familiar look one gets when encountering racists. I didn't say anything, but he reluctantly pointed me to the upstairs area and guess what the lady there was unfriendly, not helpful at all. I guess they thought I was some ignorant Mexican. I have since gone with a family run business that meets all of my cannabis need's online. These people at "utopia" are living in a weird fantasy land. I see you.
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January 2023 by CARMEN OJEDA
If you love your pet do not take your dog to this place. Very very un organized. Research online other reviews from this company. The constantly remove negative google reviews...
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December 2022 by Kristen Finneran
Super knowledgeable staff, reallyFriendly and they carry quality products and delicious selection of Juices.Fresh popped movie theater popcorn awaits you as you walk out the door!
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October 2022 by Tamara Hared
Friendly, knowledgeable and they have great variety.
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October 2022 by Allie Lisowy
Have been coming here on-and-off for six years depending on what my hobby was at the time (my current go to for butane and glass cleaning supplies). Incredibly helpful and caring staff makes it easy to return in an industry full of questionable stores. Prices are also solid
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October 2022 by L_ Bria
For the last few months, I've been searching for an actual physical location (not solely online), which has a decent selection of spiritual candles, incense, etc. Let's just say I wish I visited Utopia years ago when I first started my spiritual journey. Not only was I pleasantly surprised with their selection, and the overall ambiance of the store, but with the staff as well! The gentleman at the front (I should of asked for his name) was very welcoming and helpful. He offered his assistance, and let me look around for myself; not hound me just to get a sale. I definitely will be returning sooner than later to make some more purchases!
