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February 2025 by Eleni Kalmanidis
The pharmacy has 2 women working today 2/14/25 there that normally don’t get my prescription for myself or my family.i was greeted coldly I would say military style and when I asked them if they were having a good day the skinny lighter skin (I don’t know how else to describe her, sorry) one tells me “are you having a good a day” in a condescending tone which I also did not appreciate. And she also then did a little laugh and may like she was putting her up and she didn’t and pushed the computer screen to me to pay and I told her she didn’t need to do that either. Which then she also may a remark. I didn’t appreciate the back talk and the rudeness from here and the other one just ignored everything and just walked away. After over 20 years of coming to this particular Walgreens because it was the better one to come to it has now become the “never again” one. I will never come back to this Walgreens ever again if this continues. I spoke to a manager and explained everything what happened. Let’s see if they resolve this issue.
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February 2025 by Anette Webb
This is the absolute worst pharmacy in the area. The staff is rude except for 1 individual. The extremely rude pharmacist refuses to refill my prescription that I can’t stop suddenly or I may have grand mal seizures if discontinued abruptly. I have been without my medication for 5 days now. Even though my doctor now has called to refill the script 5 times the only solution the pharmacist gives me is have your doctor refill it when she has repeatedly. Hopefully I will not suffer dire effects from not having this medication and end up on the emergency room from this inept, unhelpful and RUDE pharmacist! STAY AWAY if you value your health!!!!!!
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October 2024 by Edna Velasquez
Bad customer service, don’t know how to run business at the time I was there 2 more customers left because no one was able to help them.
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July 2024 by Angel Cosme
Every person who works in the pharmacy is rude, and is never helpful. They really hate working there. My family always has a problem refilling prescriptions.
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April 2024 by Lauren Trevino
The best Walgreens cosmetics department in Norwalk. Fully stocked, organized, relevant, and the employee who helped me today was such a sweetheart and super helpful. She seemingly had zero issues stopping the work she was doing (inventory/pricing product on the shelves) to stop and answer my questions. Sincerely top tier service.
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January 2024 by domenica alban
Always understaffed and they take forever to get your prescription.
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January 2024 by Alex Keyes
Do not come here if you value your time, they’re always understaffed and the staff that is working is always hard to find and unhelpful. This place has a very negative vibe, I’m not surprised by all the bad reviews. Even though this Walgreens is walking distance from me I think I might start driving to a CVS on route 1 because it will be faster and more pleasant
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January 2024 by Victoria Wilkins
The wait time for the drive through is just unreasonably long. The staff does not even acknowledge you while you are waiting, which may be upwards of 10-15 minutes, if not more. It’s actually quicker to go inside and be helped at the counter. Beware!
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November 2023 by Susan Alvarez
Went to this Walgreens On Saturday the 28th of October, this store was closed, the sign said because they were short staffed, which is a clear message that management treats thier staff poorly. Do better Walgreens, Do better! Saw at least 15 other people walk up to that locked Walgreens.
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July 2023 by Anthony LoFrisco Jr
Same experience at the drive thru every time. I pull up, ring bell, and nothing. A few mins later, "I'll be with you in a few minutes". Customer service is a 0. If you ran a drive-thru service like this for any other business, you would be out of business within a month.
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June 2023 by Liliana Pérez
I put a 5 just for Sue. All the other employees are not friendly at all.
I have to have a procedure done and I had no idea what to buy. No one helped me until Sue arrived and she took the trouble to find everything I needed. That's why the stars are only for that responsible employee.
Thank you for allowing me to share my experience.
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April 2023 by Daniel Petit-Frere
Conveniently located US 1 . Atmosphere is friendly from Customer’s to staff and the environment is clean inside and out
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April 2023 by Matthew Sweet
Long lines no cashiers, I could drive down street to cvs and be back before this checkout
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December 2022 by Emma
The pharmacy is never open during operating hours, and even when they rarely update their app/voicemail with shortened operating hours, they consistently close before then. At this point it is negligent, especially after months of this going on, to deny patients their medication and refuse to appropriately update hours. I'm so sick of rushing out of work to find this location's pharmacy closed, even when I was accommodating their drastically shortened hours, and called ahead to ensure then they would be open. If you're closing at 1pm, and your voicemail has been changed to say you're closing at 2pm, or if you are closing at 5pm instead of 9pm, have the decency to not lie to patients who have been going days without medication. If you need medication filled, and want to pick up during advertised hours, go literally anywhere else. It's telling any review in the last few years is 1 star
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December 2022 by Donald Sexton
Excellent caring customer service.
