Webster Bank receives positive reviews for its friendly and professional service. Customers report being greeted right away and describe staff as having an infectious personality, always smiling, and extremely helpful. Employees are noted as super friendly, extremely knowledgeable, and very professional, often going above and beyond to assist. Management has evolved, with specific mention of a wonderful branch director and an assistant manager who worked together to help immeasurably with difficult situations. The experience makes customers feel positive and well-served.
I have been a customer at Webster Bank for many years! I want to thank Amy at the Norwalk branch for her infectious personality, always helpful with any questions I have! She's always smiling and makes me feel like I can start off my day with a s.ile too! 😊😊😊
November 2023
I had a difficult personal banking situation. Robin, the Assistant Manager, went above and beyond to assist me. He worked together with Sabrina, the new branch manager, to help me immeasurably.
May 2017
This Webster bank is good stuff. Excellent, really...
