November 2023 by Nicole W.
WHBM in Norwalk at the SONO Mall do not value loyal customers. I had a product that I needed to return due to the material reacting adversely to water. I did not wear it. They flat out refused and blamed it on corporate saying "they won't allow us to take it back". If your going to be a coward at least own it and don't blame others for the fact that you wont' help a customer. I buy so much from WHBM but I can assure you I won't be buying any from Norwalk SONO store. There are many other competitors out there with clothes as good or better, you need to remember that. Taking a break from you.
