The AT&T Store in Norwich is highly praised for its friendly and helpful staff, especially manager Mike and employee Keven, who have provided excellent assistance to customers. Customers appreciate the store's ability to resolve issues quickly, with one mentioning that Mike helped them choose the right device and accessories, getting them back up and running in no time. Many customers have had positive experiences, noting that the store offers great service, often better than other locations or corporate stores. The staff is described as pleasant, helpful, and attentive, making customers feel valued. The store provides a wide selection of phones, tablets, smartwatches, and connected devices from popular brands. It also offers flexible wireless data plans, including prepaid options with no annual contracts or credit checks, and unlimited data plans that work with nationwide 5G service at no extra cost. Customers trust this store for reliable service, and some are willing to travel from nearby areas to receive the quality assistance that sets this location apart.
Mike was knowledgeable and patient helping a relative just out of the hospital to get up and running with his new phone and all data recovered. Thanks Mike 👍
March 2025
The service i received at the Norwich Att store was extraordinary. Kudos to Mike. He understands customer service.
March 2025
Absolutely wonderful Mike is always pleasant and extremely helpful
