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“Updated review. This is our 3rd vehicle we purchased with Junior. Go see Hunior for all your automotive needs. Eddie the manager was not helpful at all. Avoid Ed or Eddie at all cost.”
“Highly recommended when in there nobody could do an exhaust for my 1999 Mercedes-Benz ML430 couldn't get anything aftermarket really they would just bolt up or weld so the owner would not give up with me and him thinking together we found something that would work he custom fabricated it in didn't charge a lot of money very reasonable and did high quality work and the owner even came out inspected the work of his employee highly recommend anybody looking for any kind of maintenance on a vehicle”
“I had an outstanding experience working with Colby! From the moment I walked in, he went above and beyond to make sure I found the perfect car. He was patient, knowledgeable, and truly listened to what I was looking for. There was never any pressure—just honest guidance and genuinely helpful advice.
Colby took the time to answer every question, walked me through all the features, and even followed up after the purchase to make sure everything was going smoothly. It’s rare to find someone who cares this much about their customers, and his professionalism and friendliness made the entire experience stress-free.
If you’re looking for someone who will treat you with respect, provide top-notch service, and go the extra mile, I highly recommend asking for Colby. You won’t be disappointed!”
“They were great to work with and explained everything and answered all my questions. Appreciate the honesty of saying here is what needs to repaired and here is what is ok. Definitely recommend them for auto service.”
“Friendly on the phone, not in person. The waiting room was upstairs in the showroom. They had coffee, comfy chairs, and all sorts of TV entertainment (pluto, disney, netflix, etc). They also let my kid sit on the golf carts in the showroom. Price was alright. It took less time than quoted, and the job was done correctly. I was even able to bring my own parts! When it was done, they did not show me the breakdown of the jobs/services/work and just told me the price I owed; He did not explain ANYTHING whatsoever and just wanted to know if I was paying cash or card. Once I was paid, all customer service was gone and expired and THEN i was handed the breakdown on the receipt. There was a younger woman at a desk who was on her phone and did not seem at all interested in her job. They had little knick-knacks/free items in baskets in the hallway like screen cleaners, pens, air freshners, and a few other things i can't recall. Clean office and waiting area. There was also a guy in there taking a course on a breathalyzer installation he needed for his car at an open desk, IN thw showroom/waiting area while I was in there and I found that to be inconsiderate to his privacy. He probably didn't want everyone knowing what he had in his personal life, and here he was, watching a video on how to use it, right out in the open.”
“They were available on short notice for a brake job, saw us on time, finished without a long way despite complications. Prices were reasonable, owner was communicative. I would drive a little extra to go to this shop over others.”
“Family run and great quality work.. there is a new front receptionist who is so friendly welcoming and makes sure you have the kind of experience that when you leave you want to go back just because!!! Price is very reasonable if you come here its that old school repair you wont need to come back for awhile.. ive seen this place go through so many years and experience that if you have a problem once fixed it lasts.. no bullshit from anyone telling you you need unnecessary work done or scamming EVER.. staff has always been great even the old school mechanics.. miss yall!! Each and every employee has made this business a old school new age legacy.. so stop by and meet the new front staff i can promise you with the new receptionist alone has brought back that loving family vibe!”
“I have been going to Matt and Billy for at least 30 years. Need been disappointed. They are very honest and do everything they say they are going to do. I went once got a quote for $300, they ended up doing over $800 In repairs. I only paid the $300. That's how honest they are. You cannot go wrong with Sullivan's. Love them, thanks Matt and Billy. Lisa”
“Im fairly new to Norwich. My Daughter brought her 07 VW Bug to have a 02 sensor installed. The guys were great and did s great job. I would recommend this garage to anyone.”
“Had a great experience at Yantic! The staff was professional, friendly, and honest about the services needed. My car was serviced quickly, and the pricing was fair. Definitely my go-to spot for maintenance and repairs. Highly recommend!”
“Very impressed with Budzeck's Auto. They are fast, honest and knowledgable. I was previously recommended a new motor by another shop. Brought my Jetta to Budzeck's and they had the problem resolved in a couple days for a fraction of the price. They are truly VW & Audi experts. Highly recommend them!”
“I leased my beautiful Nissan Rogue from Joseph Aprin. He was very genuine and helpful. It was a refreshing change from a previous car dealership. We’re so happy to have a dealership we can trust. I strongly recommend them.”
“These guys go above and beyond to help!!!!!! Bringing all my trucks to these guys....tires, rotors brakes, calipers...ANYTHING!!!!! These guys are able to do it!”
“Chris, the driver, was amazing!!! He picked up our motorcycle like it was his own and throughout the process he was polite , helpful, and very efficient And. Very hard worker juggling autos to facilitate the bike. Chris deserves all the accolades!! Thank you. You have a super employer there.”
“I took my daughter to buy her first car. She worked so hard to save towards it. You know how those impatient teens can be for freedom. Pete is hands down Saint Pete in our book. My daughter’s car didn’t run too many days before the transmission died. We kinda assumed it was going to but we took it back to Pete and he made everything good. Fixed her car. The key thing is patience but Pete will take good care of you. I’d buy another vehicle from here because I trust his word but this is a busy garage so show some grace and mercy to the process.”
“I'm a returning customer, I've bought my current set of tires as well as a set for one of my other cars in the past. They do every other tire rotation free as a returning customer. Today my tire pressure sensor fault came on after having another shop repair it yesterday with same issue. They took care of it and I was out of there quickly. Thanks Again! Definitely would go back if I have any tire related concerns or to purchase tires!”
“They are very knowledgeable and helpful. Everyone there is also very friendly and can tell, very family oriented as well! The work they do is clean and very professional as Sabby himself keeps his standards very high for the work done in his shop. Definitely my only choice for body work.”
“A&L Auto are the best! They provide excellent customer service, honest assessments and fair pricing, efficient and reliable work, and clear communication about the repairs needed. They have keep me on the road for years!
If you need a mechanic you can trust and count on, go to A&L Auto!”
“Excellent customer service and teaching skills are top notch. Kids are learning how they'll need to conduct themselves out in the world of paying jobs they'll need to keep. Technology careers are the way to go in the country, and have been for the past 15 years at least IMO. I feel comfortable taking my cars there. They are selective in what they take in, however. It matters what the future mechanics are learning that quarter. I should mention that girls are just as much encouraged to pick auto shop and are welcomed by the instructors and treated no different. I feel qualified to review because my daughter attended Norwich Tech and had many friends in the auto shop, and visited the shop a lot.”
“Angel and his family are amazing. They do great work. They keep the cost low and get your vehicle back in shape fast if anyone is looking for anyone honest and a hard worker Angel is your man.”
“Great service with quality you can feel.No overpriced services with an honest mechanic that will provide the services your vehicle needs or recommends unless otherwise. Such few places like this. Such a relief knowing I finally found one.Services: General repairs & maintenance”
“I had a great experience with Payless Auto Glass from estimate to final payment. I took my Subaru in to have the Eyesight system calibrated after a windshield replacement. Despite the system giving the tech some trouble initially, he didnt give up and got it fixed. After a month of warning lights on my dash, I finally have a working Eyesight system. I will gladly be using and recommending Payless for any future auto glass needs.”
“I recently purchased a Jeep and it only came with one key. So I called around a lot of different dealers to get quotes on parts and programming, as prices can vary drastically from dealer to dealer. Ryan in the parts department was very pleasant to deal with. He was extremely knowledgeable and truly wanted to be helpful.
The prices were extremely fair and reasonable for the parts themselves. What blew me away was the price of the programming fee, and the dramatic difference between other dealers. I saved over $120 on a programming fee.
I will leave an update when I actually have the services performed. This was the only reason why I did not give him a five-star, was because I haven't had the service performed. But if the service department is anything like the parts department, I will be changing it to five stars”
“My car buying experience was excellent from start to finish. I worked with Matt Bouchard and he was helpful and thorough without being pushy. It took me a long time to purchase the car because I was waiting on the sale of our condominium, which took way longer than expected. Matt understood and kept in touch with me without over-communicating. We worked together on negotiating the ins and outs of the state and federal rebates for electric vehicles. I purchased a Chevy Bolt EUV and was able to get a substantial discount due to Matt's diligence in making sure all the criteria were met for the rebates. Matt was able to locate a vehicle for me that met my extensive list of requirements, and in the end, I drove home the perfect car.”
“It was my first time coming here the people were very nice. I haven't driven the car too much yet to really get a feel for the job that was done. I felt that it was a bit pricey. I did need a caliper on the riders side I believe that's what brought the price up some..”
Open 24 hours
315 W Main St, Norwich
Auto Repair
“I'd give him 10 stars if I could. Called him at 930 on a Sunday morning. Was at my house by 11. Changes my caliper rotors and back pads in 20 minutes. Geeat service.”
“Best place. I get my oil changed every 3 months. Fast and efficient. Fairly priced. Had issue with electrical and was fixed within 2 hours. Great staff! Love them!”
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“I was driving from New Jersey when I noticed my bumper cover was hanging by a thread. David was super sweet and put it back in place so it was safe to continue my drive. He also gave me great advice l!
Thank you so much!!”