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January 2024 by Google user
What a great experience. Friendly check-in. Kyle was so helpful. Spacious and comfortable customer lounge with free coffee and tea, spotlessly clean customer restrooms, well-stocked vending machines. Handicap accessible.\\n\\nI would recommend Charles Toyota to anyone.
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October 2023 by Herve Adolphe
Great, the service they provide is very good. They have a very good customer support and service.
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October 2023 by Mike George
Great serviceVery friendlyWilling to work with you
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August 2022 by John R.
Great place to buy a car or truck. Just bought a new 2022 1974 Tundra from Charles Toyota.Brian church is an outstanding sales person.Highly recommend him.i have bought a few cars from them.Dealership is great.
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June 2022 by andrew scheuermann
My car was recalled because the paint was peeling,the body shop did a fantastic job on painting the car,better than factory, and they painted almost the entire car. Great job Joe and Sam!
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March 2022 by Taib Rahman zazai
This place is terrible in regards of service and the wait time was about 2 hour. Everyone is just walking around looking at you like a bunch of zombies, no respect at all
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February 2022 by Mr E
Great dealership, great staff, excellent service. We've bought two cars here. Colby is the best. We will return again.
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November 2021 by Andrew C.
I've purchased a new Rav4 in '18 and a new 4runner in '19. I get all my service and modifications done at Charles. The staff is courteous, and the mechanical work is on par. They fixed electrical work on my VW that stumped other local shops I went to after throwing away diagnostic fees. If my car broke down in another state, I'd tow it back here to get it fixed. It's hard enough finding mechanics you can trust, let alone mechanics that know what they're doing. I plan to buy a new truck from them for my new LLC.I just called to get an oil change, they're booked three days out. They have 30 cars for oil changes per day (i asked), which speaks volumes, knowing all the competition right down the road. Just look at their G00gle reviews... almost five stars for 450+ reviews. For the most part people just come on yelp to complain.
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July 2021 by Steve Prescott
Always a good experience at Charles Toyota. Rick was awesome.
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April 2021 by Lisa Beaudet
Awesome staff from service to sales!Thank you!
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March 2021 by Gordon Marco
Just had my 2020 Tacoma undercoating, it's worth the small price to have it done, especially if you live in the New England area..
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March 2021 by study w.
Service is bad ! The front desk man is too bad ! Their job is so bad ! Donot going the shop for service
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November 2020 by Scott Chapman
I got Basic Oil change and Tires rotated. Very Happy with Service
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October 2020 by Ronald Gideon
Staff has been friendly and promptly ensuring the vehicle is provided maintenance requested. However, they are unable to address issues when they cannot duplicate the problem the consumer brings to their attention. Toyota has yet to fix a fuel tank issue during the year of ownership. 4 Star review is for the Service Department, should be a 3.5. If I was to rate Toyota it truly would be a solid 1.
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August 2020 by Jean Dean
Great service ,quick and reliable really nice people.