Chelsea Groton Bank is a full-service, mutually owned bank with 14 branches and a Lending Center. It offers a range of products and services, including consumer and business banking, mortgage lending, cash management, financial planning, and community events. The Norwichtown branch team is dedicated to helping customers achieve their financial goals. Customers consistently praise Chelsea Groton Bank for its extraordinary service, whether through the app, website, or video chat. Many appreciate the bank's reputation for excellent service, especially compared to larger banks. The absence of minimum balance requirements on checking accounts is also a significant benefit, attracting customers who have faced high fees elsewhere. With a user-friendly app and a straightforward phone service, customers find it easy to access help without navigating complex automated systems. Overall, Chelsea Groton Bank is highly regarded for its commitment to personal service and community support, making it an excellent choice for various financial needs.
The employees are all knowledgeable, friendly & patient. I've dealt with Chelsea Groton bank for over 40 years & have never had a bad experience.
May 2026
Best bank around. Video banking at the ATM, is open till 7 pm Monday thru Friday, and till 3pm on Saturdays. Can't beat it. Don't let the video banking intimadate you. It's very easy to use. You get to speak with a real live human and see them on the screen. You can do almost any transaction at the video atm
September 2019
Super friendly tellers. A pleasure to stop in here. Have never had an issue with this branch. Parking lot is easy to navigate.
