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October 2023 by Anastasia Lillpopp
Gabby at Marvel Auto Body was SO helpful to me when I had to send my car to get fixed. She helped me with communication between the insurance company and rental car company to make things easy and stress free. Marvel Auto Body as a whole is very down to earth and reliable to get the job done. Highly recommend. They are now my go to auto shop!Services: Painting
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September 2023 by AB Transportation
We use Marvel whenever we're in the unfortunate position of needing them for auto body work. They always make sure that our vehicles are returned to factory spec. No corners cut, no quick patch jobs. Highly recommended when you want the job done right.Services: Painting
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July 2023 by Kathy Cournoyer
I didn't get the woman's name, but I had reserved a Penske truck at this location, I was running 15 minutes late - I called this company and the woman on the line said " I'm not staying an extra 15 minutes, if you can't get here before that I am leaving". This caused me to have to go to another STATE to get a truck!! I ended up getting a larger truck- meaning more gas through my trip -in the hundreds because this was from Ct to a lower southern state. I had my phone on speaker so I'm not the only one who heard how rude & disrespectful this woman was. DO NOT rely on them to work with you.
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May 2022 by Cy Farkas
Should have seen previous posts. Beware. This industry is popul;ated by Bait & Switch artists posting low prices that truckers won't accept..Marvel doesn't disclose this and lures you away from U-ship where performance is mandatory. They collect deposits up-front and then try to find a trucker. In my case two weeks later, no driver. Difficult refund.Service: Car towing
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December 2021 by Dennis Woodward
And yet another fine job by mark at Marvel auto body
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November 2021 by Ian Lilly
Awesome service, excellent crew, always enjoy coming here!
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October 2021 by Paul Thomson
Had my car totalled by an inattentive tractor trailer driver. Marvel was called by the state police. Found them very helpful and.considerate. Hope it's a long while before I need further auto body / towing service, but I feel they're honest and direct in answering your questions.
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September 2021 by Ed Conley
Miss matched paint. Missing mud flaps. Body panels dont align. Horrible work!
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July 2021 by Dylan Rice
They constantly asked how much we were willing to pay. The guy who’s name is Scott refuses to let me come in and get a fender painted while I have the car there so he can color match and the paint codes. One of the employees damaged the fender after talking it out of the package. They refused to tell us an estimate or their pricing.Service: Painting
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April 2021 by D Gallart
No, thank you, Lack of professionalism and lack of customer service. Worst place ever. What they don't understand is that there are several places where you can go and receive an excellent service and a wonderful customer service together.
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March 2021 by Sherrie Thibodeau
Roberta and Mark are not trustworthy people, they were very unprofessional and thieves, my car was towed because of flat tires, I was told by Mark to go buy tires and it would stop storage fee, Upon delivering tire I received a invoice on what my total cost would be for the next day when car was fixed and ready, then next day, they called saying it was a few adjustments on invoice , only needed 2 tires instead of 4, ok. I’m thinking great the bill should be lower than expected. I called shop near end of day and they demanded I come right now to pay & pick u car, at this time I was at work, so I got permission to leave work to go get car, when I got to shop, they said Oo your new bill is much greater than we told you the day before? I’m like whatttttt!! No way! I never authorized other work nor did I receive phone call saying amount would be higher than agreed.. Then they started demanding payment, as I’m forking over cash they were immediately scooping my cash up and I asked for keys an Mark decided he wasn’t handing me my car key, instead he went and called the police, I waited. As police officer arrived the mechanic was wheeling my car out of the back garage.. Needless to say, everything Deescalated, I got my car and Marvel ended shorting themselves on original invoice.. O.M.G what a catastrophe.. they were trying to rip me off for more money and not trying to give me my car back... BEWARE OF ROBERTA AND MARK!!
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January 2021 by Karen Buchert
Great people and great service
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December 2020 by Duless Duet
Rented Penske truck at Marvel Auto Body! Great Service and customer support!
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March 2020 by Bairdit
Chances are that if you need to visit an auto body shop, you've found yourself in a stressful situation.
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December 2019 by Adam Happy
Very friendly and helpful
