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January 2024 by Vincent Green
Prices are WAY!!!!!!!! To high.
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January 2024 by Jeffrey Byrnes
Excellent service, and friendly!!!
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January 2024 by Jessica Schuster
Dan Rockwell and the other staff were beyond kind and helpful. We'll never go anywhere else for an oil change and other services. We highly recommend Monro in Norwich, Ct!
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January 2024 by Michael Grogg
Arrived early for oil change and tire rotation, got right in. Technicians were courteous and worked quickly
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December 2023 by Hunter L
Service quality wasn’t bad overall, but expect a near 100% markup on parts when comparing to places like NAPA, AutoZone, etc. Just over $900 after tax for front pads, rotors, and one caliper on a 2007 Honda Civic. Will neither recommend nor visit again
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December 2023 by Jeremiah Berard
I always recommend Monro garages, extended hours, helpful techs, fair prices.
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December 2023 by Maria Luisa H.
A tire shop that refuses to install tires , because they want you to buy the tires there he was rude ,service sucks I do not recommend these place
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September 2023 by Nadine Benigno
Went to get a nail out of my tire. Received very professional and very courteous service. The person that took care of my car moved the seat back into the position that he found it in. I was extremely pleased with the care that was given to my vehicle and the very friendly front desk person. I'd give this place 10 stars if I could. Will be back for sure.
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September 2023 by Laurie Espitia
Had a minor tire cover issue and was driving back to Boston. They were super helpful and fixed the issue with no problem. They saved the day for us.
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August 2023 by Andrew L.
My family's car broke down while we were out of state and staying in Connecticut. I was apprehensive to go to a mechanic I didn't know thinking that they would try to rip me off. However, knowing that I needed to have someone look at the car in order to get home, I decided to bring the car to Monro in Norwich. I was very pleasantly surprised! Dan at Monro was incredibly helpful and honest. He explained exactly what was wrong with the car and quickly fixed it so my family could get back on the road. I am very thankful for Dan and Munro for helping us! I highly recommend them!
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June 2023 by Mami Cakes
I love the shop in Norwich CT. All of the employees are respectful kind and care about you and your car. I’ve trusted them for years there’s no other place I’d go besides Monro.
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June 2023 by Jill Viall
The service was excellent. Everything was explained to me in terms I could understand, as I am not very knowledgeable about cars.
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June 2023 by Tonja Ruggs
There was no need for any updates for when my vehicle would be ready. Service was excellent and explanations of service was explained to me.
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May 2023 by Dean Long III
This Monro in Norwich is always on the ball. Quality work done fast. Way better than the Monro in New London!
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May 2023 by Erik Mann
I came in late on a Monday afternoon with a tire going down. Their tech had just left for the day but Casey kept the car overnight and promised they'd look at it in the morning. Unfortunately, the tire was trashed and they weren't going to be able to get me a replacement quickly. Instead, they put on my spare and sent me on my way without charging me anything. Unfortunately I don't live nearby, but if I did, I would be a customer for life. A tremendous example of great customer service and highly ethical management.