M&T Bank, formerly known as People's United Bank, is a premier, community-based, regional Northeast bank with over 5,500 employees. Founded in 1842, the bank offers commercial and retail banking, as well as wealth management services. Customers praise the Norwich, Connecticut branch for its exceptional customer service. The branch manager, Ms. Laurie Eng, and her well-trained staff of "Professional Account Executives" are described as impeccable, professional, and kind. They treat each customer with respect and dignity, helping to resolve any financial issues quickly and efficiently. Customers appreciate the familiar faces and the relaxed atmosphere at the branch. The staff, including Erin, are noted for their attentiveness and helpfulness. One customer, who has been with the bank since the Norwich Savings Society days, commends Lori for running a great operation. Overall, M&T Bank's Norwich, Connecticut branch is highly regarded for its outstanding customer service and commitment to the local community.
Treaed with repect acknowledgement who i am terrific service thank you
May 2025
The entire team is amazing! Very family oriented! The place is amazing and I loved it! So welcoming
September 2024
It's great to see the same faces every time. I have been a customer since Norwich Savings Society days. Lori runs a great ship has wonderful people working there. Shout out to Erin always on top of things.
