Otter Self Storage on Farnham Court in Norwich provides secure, drive-up storage units with 24/7 contactless rentals, personalized gate codes, and 24-hour HD video surveillance. The facility offers a wide range of unit sizes, from compact 5x5 to sizable 10x30, making it a convenient and affordable option for residents in Taftville, Yantic, Norwichtown, or business owners near Backus Hospital and Mohegan Park. Customers praise the clean, fenced premises and the helpful staff, such as Destiny, Achille, and Joshua, who have provided excellent customer service. However, one reviewer had a negative experience with a unit that appeared to have been affected by flooding. Overall, Otter Self Storage is a well-kept facility that offers a reliable storage experience for the local community.
This is a very secure unit, gate access in and out the place, Joshua communicates very well, if he can’t contact you in your phone he will email you, they are great. Thank you
August 2025
Destiny was extremely helpful in helping me resolve a billing issue, she was pleasant, understanding and with a very good phone presence, polite and has a clear voice.
June 2025
Achille is very understanding. He made sure I got a affordable unit. Would recommend to anybody inquiring about storage facilities.
