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November 2023 by Deanne Arndt
If I could give no stars that is exactly what I would give. They sold my elderly parents a car with a blown engine. Then offered to replace the engine for another $3000!!! If their mechanic was willing to overlook an issue and sell it to unsuspecting people the last thing I would do is let him replace the engine. Buyer beware!!! Run fast!!
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June 2023 by Sara Devers
Got my new Camry earlier today and Yantic Auto really come through with it a seamless buying process. Johnny and Mike were super upfront and really made my first car purchase comfortable and stressfree! They gave me all the deets on the car's history, so I knew I was making a solid choice . Definitely recommend.
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February 2023 by Rebecca S.
I would first like to say that, so far, the vehicle I purchased from Yantic auto center is quality and I have not had any issues with it, although it's been less than a week since I've owned it and based on my experience with the people who work here, I'm almost expecting something to go wrong with it. First, there was no sit-down opportunity like at most dealerships. I was not seen for more than 10 minutes at a time and was asked every time to come back the next day over the course of 8 days to sign a paper or to do something else when I could have easily had everything done and drove off with the car in one day if they had taken a couple hours to sit down and work with me. This was extremely frustrating since I work until 5, as most people do, and they close at 5 every day so it affected my work life as well as personal life over more than a week. There were 2 days over this period where I was unable to make it in and Carlos called me multiple times and texted me multiple times while I was at work to come in when I had already told him and the owner I could not make it to the dealer over the weekend, when in reality I could have had the car days prior if they would just sit and talk with me at all. Everything was extremely rushed and difficult to understand when going through paperwork, I have never been so confused while talking to a professional of any industry as I was in YAC. When my boyfriend or I would ask what things on the paperwork meant or why they were marked certain ways we were given short or unclear answers that I feel were somewhat misleading and told to me as if it was all normal. They marked every paper with "no warranty" although the owner told me they have a 90 days free warranty and I had purchased and extended warranty on top of that which I had to ask to get proof of and I was told I'd get it in an email which never came. I had financed my car through NFCU, and when Mike (owner) wrote the amount of the car I was going to finance on the check I told him he was maxing the check out when the cost was $515 less than that. He told me that they would be refunding the difference and it was "standard" to write the highest amount the check would allow before processing. Well I received no refund upon picking up the vehicle and had to ask twice for proof of the extended warranty we paid for. When I called about this they told me I could pick it up "tomorrow" again, because apparently it's impossible to do anything in one day here. My boyfriend picked up the check the next day which was $463 and not $515 like it should have been. When he questioned them why the check was less than it should have been they said it was for the 2% fee their card machine uses, which I think really should have been waved considering I'll be paying way more interest than that to the bank for the $515 they overcharged me for. When my boyfriend asked why it was overcharged in the first place they said they "misjudged the cost of registering the vehicle" however, the registration should have been and WAS in fact rolled into my total that I already signed for. When my boyfriend called them out for it they couldn't give any answer besides there was "miscommunication". I find that ridiculous considering I literally told the owner he was overcharging me as he was writing the check and I think I communicated that very clearly. If you're looking to be swindled and over charged and harassed by the employees for over a week of your time, you've found the place. Update: my starter on this car died approx 3 weeks after owning this car. They replaced it under my warrantyWould also like to mention I have attempted to post this review on Google multiple times and they have taken it down each time or disputed it
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October 2022 by Christopher Daly
Recently bought a used car Atlantic Auto center. Jonny did a lot of work for me to make sure the interest rate warranty etc we're all what I was looking for. Made the whole process super easy compared to other places I've dealt with in the past. A couple of weeks after I purchased the car I had a problem arise with it and not only did he take care of it quickly he came out of pocket and paid for it to make sure I didn't have to. These guys are super reliable super Fair and I would recommend them to anyone family friends strangers anyone. I definitely will be using them again the next time I'm looking to make a purchase
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September 2022 by MUDFLAP TRUCKING
My experience here was great! Everything was explained and made easy! I walked in unprepared but they worked with me and made things happen on the spot! Very patient here. I was also given a ride home and picked up when the vehicle was ready! I will definitely be back for another purchase in the future! Thank you guys!
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July 2022 by Suela D.
It is strange to me that some people who are looking for used cars think that a 10-year-old car with over a hundred thousand miles is gonna run perfectly at all times and never have an issue. I'm noting this based on some of the reviews below--anyhow I know yantic auto center has a reputation for helping folks out when those issues do occur with their cars and they always take the extra step in backing their vehicles. I recently purchased a Nissan Altima from them and it was the second car i bought from them and as I expected it runs perfect and has been great on gas and saving gas mileage with these insane prices. Highly recommend Johnny and Carlos--great salesmen--and I would suggest that anyone looking for a used car go to Yantic auto Center, thank you!
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June 2022 by Trucker Pepè
My experience here was great! Everything was explained and made easy! I walked in unprepared but they worked with me and made things happen on the spot! Very patient here. I was also given a ride home and picked up when the vehicle was ready! I will definitely be back for another purchase in the future! Thank you guys!
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March 2022 by Daniel Davidson
Great service, I saw the car online and got what I saw when I went in person. Definitely worth the drive and customer service by Yoni, travelled from Boston to pick up my new car and I love it! Thank you Yantic.
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March 2022 by Joseph C
Absolutely amazing service. The staff is very attentive in helping me out with vehicles.
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March 2022 by Daniel Picano
We purchased a vehicle (with extended warranty) back in November 2020 and within a couple weeks, the backup camera didn't work properly - cut in and out and sometimes didn't work at all and the warranty obviously doesn't cover that, go figure? To everyone out there - if you purchase a vehicle from them, do yourself a favor and check every option - lights, cameras, turn signals and as much as you possibly can for your own piece of mind. Also, if you're purchasing the warranty, ask about the columns to the right - check the booklet. They have different options (gold, platinum, executive) levels that cover more items. He never explained that either. Go figure..
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January 2022 by Amanda G
Everyone I worked with was kind and helpful. The salesman was very patient with me, and answered all my (many) questions honestly and completely. The minivan was in great shape, exactly as advertised, and has served our family well in the 4 months since we bought it. I highly recommend Yantic Auto Center!
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January 2022 by Tyler Hobar
Fantastic experience all around! Yoni was wonderful! Highly recommend going here.
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November 2021 by JD Mazz
My stepson needed a reliable used car. The big dealers don't have anything reasonably priced or good on gas. Most of the smaller dealers just have junk. We went to Yantic Auto center not expecting to find anything. We got there and found 3 low mileage reasonably priced good gas mileage cars. The gentleman who took care of us was direct and honest. We will definitely be going back when my other son needs an upgrade.
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October 2021 by Jason Gentile
Great service, great vehicles!
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July 2021 by Fitore Bali
Best car dealer in Eastern CT area. Would definitely recommend to anyone looking to buy - super professional customer service. Ask for Jonny!