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January 2024 by Kathleen Glasser
This company is awesome!!. I have a new bulk head door to the cellar. Their employees / workers, were so extremely pleasant and thoughtful. They did an absolute wonderful job in installing this door. Plus, they cleaned up any debris.This company is a must to use.
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November 2023 by Paul Barrow
What a great experience. I wasn't sure at first based on cost and value but now I know I made the right choice! The installation team was knowledgeable, courteous, polite, on time and efficient. I would hire them again if ever necessary.
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October 2023 by John DiTullio
Very nice salesman, back office knowledgeable and friendly, installation crew did an excellent job, and the quality of our new cellar window and powder coated entry basement door were great. Super impressed with the quality of the cellar entry door. Would definitely use them again.
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October 2023 by Kat Daniels
I'm only giving this company two stars. If they ever come out and fix the leaky egress window and if it's done in a timely manner I will update my review. We paid 10k for this job! It leaked right away after it rained. The installer came back out and said that is normal.! What? For 10k one should expect a window that doesn't leak and a window well that doesn't fill up with 8" of water! Customer service needs retraining immediately.
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October 2023 by Jennifer Kellogg
I was writing a whole story but you’d be bored so I’ll keep this short and just say be careful who you talk to when scheduling/ordering because they don’t take notes if you request certain things like color or timing. Know that you will have to call them to get updates as they do not update you as time goes on and when you do call you’ll probably get an attitude. Extremely discouraging that my husband had to leave work an hour early due to their lack of notation on delivery time. Unprofessional on their part!
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August 2023 by Jim & Sandy Bondi
From my first meeting with the representative to the time the installation was complete was a very professional and positive experience.All of the staff members showed professionalism and courtesy, answered any questions I had, always arrived when they stated they would, and explained every step-in detail from the quote to the actual installation. Once the work was started, the crumbling cement was repaired in my hatchway and a new high quality cellar door was installed and ready for use within a day and a half. The installation technicians who worked at my house were extremely friendly and efficient and cleaned everything up when the work was completed.I would highly recommend Connecticut Cellar Doors to all!
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August 2023 by Joe Wojtkowiak
Installers were on time, professional, neat,explained what I needed to do for maintenance, we are really happy with our purchase from Connecticut Cellar Doors.
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July 2023 by Veronica Mann
After years of looking at the insert for Ct Cellar Doors that comes with all of the home improvements flyers, I finally decided to give them a call. A person came out to measure my basement windows. Then in a few weeks another person came out to do a final measurement. Within a few weeks my windows were ready to be installed. The installers arrived that morning and did a fantastic job! The windows look great! The installers were professional, efficient and cleaned up after the installation. The windows are well worth the cost.
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July 2023 by Brad Baumann
Removed an old Bilco cellar door and installed a new custom fabricated one. Excellent work performed. Great communication and reasonable pricing. They are coming back to replace very old basement windows next!
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June 2023 by Christine Suver
Excellent experience, from the first quote through installation. All staff are courteous and responsive, the installation crew worked quickly and cleaned up afterwards. Highly recommend.
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June 2023 by Lorelei Blake
My experience with CT Cellar Doors was wonderful, seamless, and appreciated. There customer service was fantastic beginning with my first telephone call to them. Within days they scheduled a salesman to come to my house. He arrived on time and he reviewed the process to complete the installation of my bulkhead door. I had ample time to ask any questions.When the time came for the installation, I was given thorough steps the workers would follow to install my new door, and also my questions were addressed without any hesitation. The workers left the area around my door looking better than when they began.Thank you so much for running a classy and efficient company. Much appreciated.
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June 2023 by Sally Anne
Very pleased. CT door keeps every appointment. The customer explains the problem and they work with you and finds a perfect working solution. The installers respected myself and my home. I strongly recommend this company as everyone has had a bad experience with a home improvement company so reviews to me are extremely important and i was fortunate to find an honest company in Connecticut Cellar Doors which i will be using again soon for another door.
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May 2023 by Subscriber O
Excellent experience with this company. Scheduled estimate and they were on time, provided immediate estimate. Called day before job to say they were starting. Workers were on time, quiet, clean and did an excellent job!
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April 2023 by kevin jones
My experience with CT Cellar Doors was fantastic from start to finish. From the original quote to the day of install, communication was clear, concise and friendly. The technicians who came were extremely considerate and respectful of the property. They took great care when doing their work, and left without a single trace of evidence that anyone had been there! We had our hatchway removed, base heightened a few inches, new internal storm door and new fully welded hatchway installed. Extremely impressed with the quality of work, and the attention to little details. Everyone I have dealt with has been genuinely nice. Excellent experience. I highly recommend CT Cellar Doors, and have nothing but great things to say!
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November 2022 by Kas Ash
They were great! Job was done, everything left neat and clean. The guys that came to install were awesome. Robin in the office was so helpful. Highly recommend!
